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Relationship Building

Put a face to
every message.

Face time, any time. A quick recording carries the warmth and personality that text can't. Building trust with customers, partners, and teammates alike.

Start free · No credit card required
Relationship Building: the task, Zight capturing it, and the result

Trusted by 5m+ people who would rather show than tell

How does Zight build customer relationships?

A recording with your face and their context reads as effort a template never does. Recipients watch in the browser, reply through a request link without creating an account, and remember the person who actually showed up.

Human Connection

One recording
builds the bond.

Record a quick message with your screen and face instead of another flat email. People feel seen, hear your tone, and trust you more. The human touch that turns contacts into relationships.

Sign up free
● REC Zight · Personal Note
Check-in Q3. Partner check-in
A
Would love a quick update on where things stand, no rush.
Alex M. · 2:14 PM
Your partner…
Export Recording
MP4
GIF
WebM
Exporting… 72%
session_recording.mp4
Cancel
Here's a quick hello and update. Great to put a face to it. 👆
Connected · in 1 message

The problem

Text-only threads keep customers and partners at arm’s length.

Four ways teams run this with Zight.

Walk someone through a proposal or decision

Send a personalized visual explanation the recipient can revisit.

The conversation advances without another meeting.

Camera + screen recordings · share links

Make external collaboration easier

Share an explanation or request visual context without requiring the recipient to install anything.

Lower friction with customers, prospects, and partners.

Share links · Request Links

Show, don’t type

Explain a bug, workflow, decision, or feedback in under a minute instead of a long text thread.

Complex context gets easier to understand.

Recordings · screenshots · annotations

Make feedback concrete and actionable

Use annotated captures to point at the exact detail that needs attention.

Less ambiguity, fewer revision cycles.

Screenshots · annotations · recordings

The motion behind these: Personalize → Progress → Champion

Integrations

Where this workflow runs

Zight drops into the tools this work already lives in — recordings, request links, and guides included.

Trusted by teams like yours.

The Connection Toolkit Teams Actually Use

Send a Personal Video
Record a quick face-to-face message and share a link, no meeting needed.
Screen Recording
Record your screen instantly and share a link, no upload wait, works in any browser.
Share in Slack
Drop recordings into any thread. A personal touch, right where you work.
ZIGHT HELP CENTER
AI Generating… AI-Generated
Help Center Screen Recording How to Send a Request Link
How to Send a Zight Request Link
Updated 2 days ago · ● Verified
Send a request link to collect a screen recording from anyone, no app install needed on their end. Perfect for support tickets, bug reports, and async reviews.
1
Open Zight and click + New Request
+ New Request
Record
Screenshot
2
Describe what you need. Zight generates a link
Request prompt
"Can you record what happens when you click Submit? We'll use this to fix the issue."
Generate Link
zight.com/r/abc123 ↗
3
Paste the link. Recording lands in your inbox
Recording received!
Sarah submitted · 1:24 · zight.com/r/abc123
New
Tip: Recipients record straight in their browser, no Zight account or install needed.

Integrations

Export anywhere.
Works with your stack.

Zight Smart Actions push recordings, notes, and transcriptions directly into the tools your team already lives in.

Attach recordings and step-by-step guides directly to Jira tickets for instant context.
Send walkthroughs in Intercom conversations and request customer recordings without leaving the thread.
Paste a link and it unfurls in the channel — recordings, screenshots, and GIFs play where the team talks.
Publish support articles and knowledge base docs from any Zight video in seconds.
See all integrations

Request Video

Hear from them
face to face,
any time.

Send a secure Zight link and let customers or partners record a message back. No downloads, no account. You build a real relationship without needing to be in the same room, or time zone.

Screen + webcam recording
Voice narration included
No downloads or account
screen_recording.mp4 REC
1:24
AI-generated article
Check-in Recap. Quarterly Partner Sync

A quick personal check-in on where things stand, what's next, and a genuine thanks for the partnership. Watch whenever suits you...

AI-Powered Docs

Record once.
Publish everywhere.

Zight AI turns your recordings into follow-up notes and recaps in one click. No copy-paste, no editing. Your conversations document themselves.

Turn conversations into shareable recaps

People Trust People

Relationships grow
when people can
see you.

A video message carries a smile, a tone, a moment of real attention that text can't fake. Customers and partners remember the person who showed up, and that human connection is what turns a transaction into a lasting relationship.

Personal video
1:24
Z
Your partner · 2:15 PM ✓✓
Here's a quick hello and update. Great to put a face to it. 👆
12 8 Reply with video

Real Customers

What teams say

Real quotes from Zight customers and case studies

"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name."

Darcy Peters
Customer Advocacy Lead, Buffer

"It is saving me a ton of time helping my direct reports with questions they have about our products and services or how to use the software that is in our tech stack."

Jordan Rosenberg
Chief Marketing Officer (Fractional), Vanity123

"I can share those links directly, both internally and externally… it's so easy to edit the picture, and add arrows and squares to really make your point stand."

Luisa Zapata García
Strategic Customer Success Manager, Globalization Partners

"Zight makes it so easy to do both of those things, AND keeps the content stored in one place I can easily refer back to. It’s easy to share content, and easy to request content."

Kaitlyn Gordon
Customer Success Manager, Buddy Punch

Before & After

What changes when your team uses Zight.

Without Zight
Flat emails that feel transactional
Faceless names in a thread
Relationships that never warm up
Tone lost in every message
A meeting needed just to connect
With Zight
Put a face and voice to your message
Warmth and personality come through
Trust built without a meeting
Request Video brings a two-way touch
One place to manage it all

FAQ

Frequently Asked Questions

People remember who showed up. A recording with your camera bubble reads as effort and presence in a way templated text never does.

A one-take, one-minute recording is faster than polishing three paragraphs — and it doesn’t need to be perfect to feel personal.

Yes — send a request link and they can record back without an account. Conversations become two-way without a scheduler.

Share pages are clean and can carry your logo and colors, so what the client opens looks like you, not like a file-sharing site.

Ready to make it
personal?

Join the teams that use Zight to put a face to every message, build trust, and turn contacts into relationships.