Zight + Tidio Integration
Show, don't tell
in Tidio.
Capture, annotate, and share visuals to boost engagement and speed up customer communication.
Trusted by 5m+ people who would rather show than tell
Real Customers
Why teams reach for Zight + Tidio every day
Real quotes from Zight case studies
"Leveraging Zight in our GitHub pull requests and during conversations with our Engineering team saves us about 50 minutes every day!"
"It's better if they can see a video while showing them how to use our software. It just saves so many steps."
"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name."
"I love Zight Smart Actions! Documenting bug reports that used to take me 5-10 minutes now only take me 30 seconds."
Customer Story
What visual context changes in Tidio
Tidio makes it easy to chat with website visitors in real time—but sometimes, words alone aren’t enough. Integrating Zight with Tidio allows your team to embed short videos, annotated screenshots, GIFs, and AI-powered summaries directly into chat responses—delivering support, sales, and service with speed, clarity, and a personal touch.
Read the case study
Where it earns its keep
Why integrate Zight with Tidio?
Improve Chat Clarity
Share visual explanations alongside text conversations for better understanding.
Enhance Customer Engagement
Attach annotated visuals to Tidio conversations for clearer communication.
Accelerate Support Responses
Use quick video walkthroughs instead of lengthy text descriptions.
Where it fits
See it in a workflow: Customer Support · Troubleshooting · Request → Diagnose → Resolve
FAQ
Frequently Asked Questions
No install in Tidio. Keep Zight's Mac, Windows, or Chrome app handy while you chat, capture what you need, and paste the link into your reply. Getting started is free — no credit card.
You embed short videos, annotated screenshots, and GIFs directly into chat responses. The visitor gets an answer they can see, which lands better than a long typed explanation.
No — the link opens right in their browser mid-chat. And if you need to see their screen, a request link lets them send a recording or screenshot back without installing anything.
Yes, and it's often faster. Record a quick walkthrough of the fix, paste the link, and the visitor watches instead of following typed steps one by one.
See the difference
visuals make
Get Zight for free and power up your Tidio workflow with visual communication.