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Why Request Image?
Screenshots communicate what words often can’t. From error messages to UI bugs, seeing the exact screen state removes guesswork and speeds up resolution.
Ways to Use Request Image
Collect Screenshots for Faster Troubleshooting
Request screenshots of error messages, account settings, or unexpected behavior to clearly understand what’s happening and resolve issues faster.Gather Visual Proof of UI Issues
Collect screenshots of layout bugs, broken elements, or inconsistent states to help reproduce and prioritize fixes.Request Images for Customer Stories
Collect customer photos to feature alongside quotes in marketing materials, landing pages, or social posts.Why Request Image Beats Email and Slack
How Request Image Works
Create a Request Image Link
Customize the title and message to explain what screenshot you need.
Share the Link
Send it to a customer, teammate, or external user.
They Upload Their Screenshot
Recipients can respond directly from their browser. No account required.
Review the Submission
The image is automatically stored in your Zight workspace under the original request.
Built for Real Workflows
For Customer Support
Collect screenshots of error messages, account settings, or unexpected behavior to quickly understand what a customer is seeing and move tickets forward.
For Sales
Collect screenshots of signed agreements, payment confirmations, or contract details so deals can move forward without delays.
For Product and Engineering
Gather visual proof of UI bugs, layout issues, or beta feedback so teams can reproduce and prioritize fixes with confidence.
For IT Teams
Request screenshots of system alerts, security settings, or device configurations to diagnose internal issues without scheduling live sessions.
Start Collecting Images without the Back and Forth.
Request an ImageFrequently Asked Questions
No. Anyone can upload a screenshot directly from their browser without creating an account.
Request Image supports PNG, JPG, GIF, and WebP files.
All images are securely stored in your Zight dashboard under the original Request Link.
Yes. You can specify exactly what image you need and include preferred file formats such as JPG or PNG.
Email attachments get buried and disconnected from context. Request Image keeps submissions structured and easy to track.
Yes. Recipients can upload images directly from mobile or desktop browsers without installing anything.
Yes, the max size is 24 GB.
Request Image works in Safari, Chrome, Firefox, Brave, and Opera.
