Lunchbox Case Study
How Lunchbox shows instead of tells
How Lunchbox's UX research team uses Zight to turn user session clips into actionable developer feedback.
Key Success Outcomes
Where Lunchbox saw the most impact
The Challenge
As a fast-growing company, Lunchbox needed a way to support user experience research (UXR) and QA, and to keep product, design, and development collaborating smoothly. The challenge was capturing user interactions, giving developers clear feedback, and documenting UI inconsistencies between iOS, Android, and web.
"Zight has been a blessing for creating short clips from user sessions and providing actionable feedback to developers."
Marija Golubovic — UX Researcher, Lunchbox
The Zight Solution
Zight let the UX team record short clips of user interactions and extract key moments from interviews and research sessions without complex video editing tools. QA used screen recording and GIFs to compare iOS, Android, and web builds side by side, annotating UI differences directly on the screenshot.
The Results
Lunchbox saw a marked improvement in research efficiency and cross-platform QA — shorter feedback loops, clearer communication, and better collaboration between UX, product, and development.
See what your team could measure.
Zight is free to start — no credit card, no install required to receive a recording.