What is Slack and How Can My Team Use It?

What is Slack?

Slack is essentially a chat room for your whole company, designed to replace email as your primary method of communication and sharing.

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Teams & Workspaces

Slack allows businesses, communities, and other organizations to create a private, dedicated workspace complete with a custom URL.

Company-Wide and Private Messaging

Slack messaging is grouped into channels and direct messages to organize conversations and replace communications that might otherwise be scattered across emails, text messages, or in person meetings.

Integrations

Integration with third-party services is one of Slack’s most powerful features.

  • Google Drive
  • Dropbox
  • Heroku
  • GitHub
  • Zendesk
  • Zapier
  • Zight

How much does Slack Cost?

Slack offers plans from Free to $12.50 per user for most businesses (with enterprise pricing available on request).

Free

  • 10k Message Search
  • 10 Integrations
  • Two Factor Authentication
  • One on One Voice and Video Calls
  • 5GB of Total Storage
  • Standard Support

Standard – $6.67 per User/per Month

  • Unlimited Search History
  • Unlimited Integrations
  • External Access Features
  • Custom Retention Policies
  • Up to 15 participant Voice and Video Calls with Interactive Screen Sharing
  • Enhanced Search Features
  • 10GB of Storage per Team Member
  • Priority Support

Plus – $12.50 per User/per Month

  • Additional Authentication Features
  • Compliance Exports
  • Additional Administration Features
  • 20 GB per Team Member
  • 24/7 support with four-hour response time
  • 99.99% guaranteed uptime SLA

Enterprise

Learn more about Slack’s Free through Plus plans here and Enterprise pricing here.

  • Multiple connected workspaces
  • Additional storage and security
  • Dedicated support specialist

How to Use Slack in Your Business

slack example