Zight vs Loom: The Loom alternative that works both ways.
Show your team how it’s done. Let customers show you what’s wrong. With Zight, record and share screen videos, turn walkthroughs into step-by-step guides, and request video replies from anyone. No account or installation needed to respond.
Free plan available. Switching from Loom? Explore library migration.
What is the difference between Zight and Loom?
Both record your screen and camera, transcribe in 50+ languages, and turn the recording into a written doc with AI. The structural difference is direction: Zight request links let anyone send you a recording, screenshot or file — with no account and no install (and, on Scale, the browser’s console logs). Loom records what is on your own screen.
Zight vs Loom at a glance: Is recording the whole job?
Checked against both products as they ship. Loom is a very good screen recorder. The question is whether recording is the whole job, or the first half of it.
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The recording basics? Both.
Both support annotated screenshots, screen and camera recording, transcripts in 50+ languages, and AI titles, summaries, chapters and written docs.
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Zight also brings context back.
Request recordings, screenshots and files from anyone, with console logs and browser details on Scale. Keep GIFs and files in the same library.
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Video editing and AI workflows
Both products support video editing and AI-generated content. Zight’s new web editor beta adds text annotations, captions, backgrounds, overlays and redaction. Compare the tools, outputs and plan requirements below.
Pricing: Zight vs Loom pricing, plan by plan
Monthly billing on both sides, per user. Features differ between plans, so compare what each plan includes, not just the price.
| Monthly billing | Zight | Loom |
|---|---|---|
| Free |
Share
$0
|
Starter
$0
|
| Paid |
Create
$12.95 / user / month
|
Business
$18 / user / month
|
| Paid with AI |
Collaborate (teams of 2+)
$15 / user / month
|
Business + AI
$24 / user / month
|
| Enterprise |
Scale
Custom quote
|
Enterprise
Custom quote
|
For 10 paid users on monthly billing, Zight Collaborate is $150 a month and Loom Business + AI is $240 a month: $90 less with Zight.
USD, excluding taxes and negotiated discounts. Features differ between plans. Last reviewed against zight.com/pricing and loom.com/pricing .
Beyond the checklist: Four differences you’ll actually feel.
Follow the workflow, from the first recording to what happens next.
01 / Direction: One product records. The other also asks.
Send a customer a request link. They record the problem without creating an account or installing an app. Your team receives the recording and, on Scale, diagnostic logs.
Loom offers guest recording only as a developer SDK. For support, IT and bug reports, the missing context is often on someone else’s screen.
See how request links work
02 / Formats: Video, or the whole visual surface.
Both tools record video and capture annotated screenshots. Zight adds GIF creation and file sharing, so the right format doesn’t need a different tool.
Recordings, screenshots, GIFs, files and submitted context, together in one library.
Everything Zight does
03 / AI outputs: Zight and Loom AI workflows
Turn a screen recording into something your team can use. Zight AI creates summaries, screenshot-based guides, bug reports and timestamped to-do lists. Loom AI also creates documents and bug reports, with workflows for Jira and Confluence. Choose the outputs and destinations that fit your team, and check which plan includes them.
Both have MCP servers now. Zight’s also gives Claude or ChatGPT what people send back through request links, with transcripts, OCR and logs.
What Zight AI writes
04 / Editing: Edit, polish and redact videos with Zight
New web video editor: beta
Turn screen recordings into clear, polished videos with Zight’s video editing tools. Trim, cut and merge recordings, and let viewers skip filler words and silences with AI Playback, without re-exporting the video.
With Zight’s new web video editor beta, add text annotations, captions, backgrounds and overlays, or redact sensitive information before sharing. Show the details your audience needs while keeping private information out of view.
Loom’s paid plans include trimming and stitching. Business + AI and Enterprise also include transcript-based editing. Compare the specific features and plan requirements your team needs.
HIPAA: Need a Loom alternative with a signed BAA?
Zight offers a BAA on its Scale plan for organizations with HIPAA requirements. Loom’s published documentation says it cannot currently sign a BAA.
Talk to Zight about the agreement, configuration, and controls your organization needs before recording or sharing PHI. A signed BAA does not make every workflow compliant on its own.
Viewers and creators: Who needs a paid seat?
Watching a link, viewing inside your workspace and creating are three different things. Here is how each works.
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Someone opening a shared link
Anyone can watch a Zight or Loom share link in a browser. No account and no seat, on either product.
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A workspace member who only views
Zight’s Scale plan includes unlimited view-only licenses, so teammates who only watch don’t need a paid seat. A link-only Loom viewer is outside the workspace and needs no seat. Loom accounts created after February 2026 have Admin and Creator roles only. Legacy workspaces may still have Creator Lite users until the workspace moves to Atlassian, when those users become paid Creator seats.
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Someone who creates
Loom Starter users can record within the free plan limits of 25 videos and 5 minutes per video, and legacy Creator Lite users have the same limits until their workspace moves to Atlassian. Business features and unlimited recording need a paid Creator seat, or an Admin seat on a paid plan. If your team has a few regular creators and many occasional ones, compare the roles available in the actual workspace before budgeting seats.
Loom role and Starter rules checked November 12, 2026. Plan details vary by account and integration state. Source: Loom roles and permissions (Atlassian support).
Loom importer: Bring your Loom library into Zight
Move your existing recordings with the Loom → Zight Importer instead of downloading and uploading videos one by one. It’s a Chrome extension you run with help from Zight Support: sign into Zight, connect Loom, and start. Videos, screenshots and folders move into your Zight workspace while you watch the progress.
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01
Plan with Support
Request migration access. Zight Support coordinates the setup and your migration window.
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02
Install the importer
Add the Loom → Zight Importer extension to Chrome.
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03
Sign in and connect
Sign into Zight and connect Loom. The importer uses your existing sessions and never stores your passwords.
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04
Start and track
Click Start, watch the progress, and download a report of what moved, what was skipped and what will retry.
What transfers
- Videos
- Screenshots
- Folders, which become Zight collections
Good to know
- Items Loom can’t serve are skipped and listed in the report. Fix the cause, then retry them.
- If the import is interrupted, it resumes on its own and skips anything already migrated.
- Support pauses AI summaries for your Zight workspace during the import.
- Confirm other details, such as transcripts, comments and sharing settings, with Support before you start.
Before you cancel Loom
- Check that sharing permissions in Zight match who should see each recording.
- Replace Loom links in help articles, onboarding docs and wikis. Don’t count on old Loom URLs or embeds redirecting to Zight.
- Review your Loom cancellation terms, and cancel only after your migration and replacement links are validated. Zight does not manage your Loom subscription.
The details, side by side: Same starting point. Different reach.
| Capability | Zight | Loom |
|---|---|---|
| Screen and camera recording | Mac, Windows, Chrome, iOS, Android | Mac, Windows, Chrome, iOS, Android |
| Transcripts, AI titles, summaries, chapters | Yes — 50+ languages. AI: 5 Smart Actions a month on Create, unlimited on Collaborate and Scale | Yes — 50+ languages, AI on the Business + AI tier |
| Recording becomes a written doc | AI-generated summaries, screenshot-based guides, bug reports and timestamped to-do lists; availability depends on plan. | AI workflows for documents and SOPs. The Confluence-document beta includes screenshots and step-by-step formats; Business + AI or Enterprise with AI enabled, a linked Atlassian account and an enabled personal Confluence space required. |
| In-app video editing | Trim, cut and merge. AI Playback skips filler words and silences without re-exporting. New web editor beta: text annotations, captions, backgrounds, overlays and redaction. | Trim and stitch on paid plans. Transcript-based editing on Business + AI and Enterprise. |
| Annotated screenshots | Yes — same tool, same library | Yes — text, shapes and arrows |
| GIF creation | Yes | GIF thumbnails only, no GIF export |
| Collect a recording from someone else | Request links on every plan (5, 10 or 50 a month; custom on Scale) — screen, screenshots, files to 24 GB. No account, no install | Not offered natively (developer SDK only) |
| Console and network logs with a recording | Scale plan — from the other person’s browser, on request videos | On your own recordings in bug-report mode (Chrome, AI tier), routed to Jira or Linear |
| File requests and file sharing | Yes — any file type up to 24 GB | Not offered |
| Jira and Confluence workflows | Embed Zight videos and screenshots in Jira or Confluence. Creating Jira tickets or Confluence pages from Zight content requires Scale plus the Premium integrations add-on. | Native recording-to-Jira and Confluence workflows. Plan and setup requirements apply; the Confluence-document workflow is currently labeled beta. |
| MCP server for AI assistants | Yes — mcp.zight.com/mcp, including request submissions and their logs | Yes — Loom tools in Atlassian’s remote MCP server |
| Viewer analytics | Yes | Yes |
| Free plan | Yes | Yes |
| SOC 2 Type II | Yes | Yes |
| HIPAA-ready collaboration | Yes — Scale plan, HIPAA compliant with a signed BAA available | No — Loom says it cannot sign a BAA yet |
| View-only licenses | Yes — Scale plan, unlimited users and view-only licenses | No view-only role — Admin, Creator and Creator Lite |
Checked against loom.com, loom.com/ai, loom.com/pricing, loom.com/screenshot, Loom’s help center and its release notes. “Not documented” means we found no evidence of it in those sources — an absence in the source, not a claim about the product. Features and availability vary by plan.
From people who switched: Less tool-hopping. More context.
“I was searching for an alternative to Loom and found Zight to be the best option.”
“Basically replaced recording with Zooms, uploading to Loom and having to use chatGPT to summarize the transcript.”
Make it about the work: Which one fits your workflow?
Both Zight and Loom support async video updates, walkthroughs and training. Choose based on the workflow around the recording, the editing tools you need, and how your team shares and collects information.
Choose Zight if…
- You want async video communication and account-free requests for recordings, screenshots or files.
- You regularly work across video, screenshots, GIFs and written guides.
- You want customer-submitted context alongside the content your team creates.
- You want to create Jira tickets or Confluence pages from Zight content on Scale with the Premium integrations add-on.
Consider Loom if…
- Your team is standardizing on Atlassian and prioritizes Loom’s native recording-to-Jira and Confluence workflows. Check the required plans, setup and beta availability against your team’s needs.
FAQ: A few good questions.
Choosing a tool means looking past a feature checkmark. Here’s what matters.
Talk it through with usYes. Zight’s new web video editor is in beta. Add text annotations, captions, backgrounds and overlays, or redact sensitive information before sharing.
Yes, if your work includes collecting context as well as recording it. Zight records your screen and camera, transcribes in 50+ languages and writes recordings up with AI, like Loom. It adds request links that bring back a recording, screenshot or file from anyone, with no account and no install on their side.
No. Loom’s help center says Loom cannot currently sign a Business Associate Agreement. Zight is HIPAA compliant on the Scale plan, with a signed BAA available.
Scale. Zight is HIPAA compliant on the Scale plan, with a signed BAA available; Share, Create and Collaborate do not include one. A signed BAA covers the agreement, not your whole workflow, so set up the configuration and controls you need before recording or sharing PHI.
Yes. The Loom → Zight Importer is a Chrome extension you run with help from Zight Support: install it, sign into Zight, connect Loom and start. Videos, screenshots and folders move into your Zight workspace, folders become collections, and you can watch the progress and download a report.
Videos, screenshots and folders transfer, and folders become Zight collections. Items Loom can’t serve are skipped and listed in the report so you can retry them, and an interrupted import resumes without duplicating anything. Confirm other details, such as transcripts, comments and sharing settings, with Support before you start.
Don’t count on it. Old Loom links and embeds keep pointing to Loom, not Zight. Update the links in help articles, onboarding docs and wikis to the Zight versions before you cancel Loom.
At the AI tier, yes. On monthly billing, Zight Collaborate is $15 per user a month with unlimited AI + Smart Actions, and Loom Business + AI is $24 per user a month. For 10 users that is $150 versus $240 a month. Prices are USD before tax and negotiated discounts, last reviewed November 12, 2026, and the two plans include different features.
Not to watch a shared link: a link-only viewer can open a Zight or Loom share link in a browser with no seat. Inside a Zight workspace, the Scale plan includes unlimited view-only licenses. Loom Starter users can record within the free plan limits, as can legacy Creator Lite users until their workspace moves to Atlassian. Business features and unlimited recording need a paid Creator seat.
No. The person you send a request link to records in their browser and submits, with no Zight account and nothing to install. Every Zight plan includes Video Requests: 5 a month on Share, 10 on Create, 50 on Collaborate and a custom volume on Scale. Diagnostic logs come with submissions on Scale.
Yes. Zight has a free plan for recording and sharing, with plan-based limits. AI actions require a paid plan. Compare the recording limits and features you need on the current pricing page before choosing a plan; free does not mean unlimited recording or free AI.
Our sources, not a scorecard.
Competitors ship. If a row here is out of date, it is a bug. Last reviewed . Checked against loom.com , loom.com/ai , loom.com/pricing , loom.com/screenshot , Loom release notes , Loom and HIPAA (Atlassian support) , Loom console and network logs (Atlassian support) , Loom roles and permissions (Atlassian support) , Edit your Loom video (Atlassian support) , Loom AI features (Atlassian support) , Turn a Loom video into a Confluence document, beta (Atlassian support) , Zight integrations overview (Zight support) , Loom pricing guide , Compare more Loom alternatives , zight.com/features , zight.com/ai , zight.com/pricing .
Run the comparison yourself.
Start free, send one request link, and watch the context come back.