Zight Blog
Ideas & how-tos for
working visually
161 posts on screen recording, screenshots and communicating without another meeting.
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Compare SOP generator tools by the work you need to capture, edit, review, publish, and keep current.
Compare healthcare training documentation software by authoring format, maintenance, learning needs,…
Compare healthcare Loom alternatives by capture needs, access, retention, contracts, and the complete…
Compare AI SOP generators by source material, capture format, validation, publishing, and ongoing review.
Compare process documentation software by what you capture, how people use the instructions, and who…
Compare AI tools for creating step-by-step guides by capture method, editing needs, maintenance, and review.
Compare Loom alternatives by equivalent workflows and current plan requirements instead of entry-tier price…
Compare enterprise Loom alternatives by capture format, sharing, documentation, governance, and workflow fit.
Compare internal knowledge base software by structure, maintenance, access, and the way employees find and…
October updates add structured Request Links, AI-ready guide sharing, Zight Playbooks, Android capture, CSV…
Blur faces in a video with masks and motion tracking. Handle entrances, cuts, occlusion, multiple people, and…
Blur license plates in video with masks, motion tracking, and a full export review. Cover multiple plates…
Blur sensitive information in video by reducing what you capture, masking on-screen PII, checking motion and…
Redact a video with manual masks or automatic text detection. Plan the scope, track movement, inspect the…
Learn process documentation with a worked support example: define the trigger, roles, branches, evidence,…
Turn a screen recording into a reviewed SOP: prepare the video, draft the steps, add prerequisites and…
Compare 10 SOP software tools by type: capture-based generators, SOP management platforms and wikis, with…
Write an SOP in 8 steps: pick the task, watch the person who does it, write one action per step, add…
No. Loom can’t sign a BAA, so it shouldn’t hold PHI. What that means for healthcare teams, what Atlassian’s…
SOP stands for standard operating procedure: written steps for a recurring task. See the main SOP formats,…
Cancel or downgrade a Loom subscription by billing system, record the confirmation date, and check ownership…
Annotate a screenshot with one focal point, concise labels, numbered steps, safe redaction, accessible text,…
Set up Zight in Intercom, request a focused customer screen recording, review the evidence, and reply with a…
Recording internal audio on Mac should not be hard. Here is the best guide on how to record internal audio,…
September updates bring Salesforce case context, timeline feedback, clearer transcripts, custom thumbnails,…
Use screen recordings in Salesforce Service Cloud cases to request context, review evidence, send a fix, and…
Choose a screenshot or screen recording for support, feedback and documentation. Compare the evidence each…
Ask customers for a useful screen recording with a clear request, safe preparation, permission guidance and a…
Reduce repeat support tickets with better intake, reviewed visual answers and a measurement plan that…
Turn a solved support recording into a reviewed knowledge base article, with clear steps, useful screenshots,…
Build a reproducible visual bug report with clear steps, expected results, environment details and the right…
Compare screen recording software by task: quick async sharing, full editing, local capture, polished demos,…
See how healthcare IT teams can use focused screen recordings to troubleshoot faster while protecting PHI,…
Compare Loom Starter, Business, Business + AI, and Enterprise pricing, limits, annual billing, seat costs,…
Compare 12 Loom alternatives, free and paid, on pricing, free-plan limits, sharing, editing, and migration.…
Compare healthcare screen recorders for secure EHR training, IT support, and patient instructions. See why…
Loom and Zoom solve different problems — one-way video versus a room full of people. Here is which to reach…
Looking for a CleanShot X alternative? Compare Mac capture with Zight workflows for Windows, customer video…
Find a ScreenFlow alternative for team sharing, Windows workflows or video editing. Compare the right tools…
Explore how metadata is evolving in cloud data management, enhancing compliance, automation, and…
Scrolling screenshots help you to capture the whole webpage. Here is how to take a scrolling screenshot on…
10 ways to use a video link generator — from sales outreach and customer support to team training and client…
Explore the top open-source screenshot tools of 2025, featuring cross-platform options, advanced editing, and…
Learn how to effectively use GIFs for product demos and tutorials to enhance communication and simplify…
Explore the benefits of open-source file-sharing solutions for remote teams, focusing on security,…
Explore how AI transcription is transforming workplace communication, enhancing accessibility, and boosting…
Learn how screen recording improves team communication, speeds up training, and boosts productivity by…
Learn when to use a screenshot, recording, GIF, SOP, or process document, then capture, annotate, verify,…
Learn common fixes for screen sharing issues, including troubleshooting tips for black screens, lag, and…
Create a screenshot guide people can follow: plan the task, capture each step, annotate key details, test the…
This month’s Zight updates focus on support teams: auto-publish to Zendesk, generate visual guides with…
Crop a video in Zight, Clipchamp, iPhone Photos or Google Photos. Keep the useful part of the frame and learn…
Choose a CapCut alternative for timeline editing, browser projects or work recordings. Compare workflow…
Do you want to capture desktop sound in crisp, professional quality? Here's how to record computer audio with…
Find a YouTube video transcript, jump to a timestamp and troubleshoot missing captions. Learn how to review…
Learn how to snip on Mac, capture a window or region, choose where screenshots save, copy to the clipboard,…
In this guide, you will learn how to screen record on TikTok easily and fast so that you never miss any…
Onboarding your customers properly is a key retention metric that helps reduce the churn. This are the best…
Looking for how to screen record on Lenovo ASAP? Here is how you can use Zight and other native tools for…
Are you looking for simple ways to screen record on your Acer laptop? In this article we detail the best 4…
Do you want your Google Slides presentation to tick all the boxes? You need to add a video. Here is how to…
So you know how to screen record; it's also important to know how to stop screen recording on a Mac. Here are…
Wondering how to post a video on Reddit? With this guide, you can share interesting content, something you’ve…
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When creating a video sales letter, learning from the best examples around is the best way to get it done.…
You should create video sales letters for your marketing strategy - the big question is which tools to use.…
When taking screenshots on Mac you don't want to go on a search for them for hours. Here is where they are…
Would you like to capture a full page screenshot to communicate visually with your team? Here is the…
Learn who can record Google Meet, how to start and find a recording, what Meet captures, and when a…
A scrolling screenshot helps capture the entire webpage or screen on your Mac, not just the viewable part. Do…
It can be difficult to take high quality screenshots if you don't have the right tool and strategies. Here is…
Scrolling screenshots on Google Chrome help you to capture the full webpage. Here is how to take and share…
Taking a screenshot on your Lenovo laptop is an easy task. Just read our guide here to learn how to do it…
Record your Chromebook screen with built-in Screen Capture or a Chrome extension. Choose audio, find the…
Do you own an Asus laptop and are wondering how to take screenshots on it? It's easy. Follow our guide for…
When using a Surface Pro tablet, you can use screenshots to communicate with your team visually and…
Press Win+Shift+S for screenshots, Win+Shift+R for video controls, and use the current Print Screen, mode,…
Worried about how to record your Google Slides presentation? Here is a quick way to record your presentation…
Edit a screenshot with Zight, Preview, or Snipping Tool. Crop, add clear annotations, review sensitive…
The Windows screenshot shortcut is Win+Shift+S (or PrtScn). All 5 keyboard shortcuts for full screen, active…
Compare Mac screen recording options for quick captures, support replies, edited tutorials, and live streams.…
A capture app can do everything from screen recording to annotating your screenshot. To learn what a capture…
Capture a still image from a video with Zight, VLC, Windows Snipping Tool, Mac screenshots, or an editor.…
Make a GIF from a screen recording or video. Choose a useful loop, keep the file readable and small, and know…
There are many ways to take a screenshot on a Mac. We highlight those ways in this article and share the best…
Compare OBS alternatives for quick work recordings, edited tutorials and live production. Decide what to…
Visual communication is sharing information through images, video and other visuals. The main types, examples…
Check current YouTube thumbnail dimensions, aspect ratios and device-specific upload limits. Create a…
40 workplace collaboration statistics from Microsoft, Gallup, Atlassian and peer-reviewed studies, each…
Learn how to record your desktop screen with audio on either windows or mac easily to make video content for…
Understand MP4, MOV, WebM and other video formats. Learn how containers, codecs and export settings affect…
An explainer video can help your company increase conversions and boost online visibility. Here are cool…
Compare free storage from Google Drive, OneDrive, Dropbox, Proton Drive, and Zight by quota, use case,…
Compare 15 video-sharing platforms for support replies, file delivery, creative review, marketing hosting, or…
Discord screen share is a powerful feature in the Discord app. Here is how to use it and why you should to…
Are you looking for the best video editing software that customer support agents can use to offer better…
Wondering how to use videos in your marketing strategy? Get inspired by these video marketing statistics…
Compare free screen recorders for Mac, Windows and Chromebook. Check audio, sharing, export limits and…
Get the best cloud-based snipping tool for macOS to help you take partial or full page screenshots, annotate,…
Learn the best practices for managing remote teams to ensure productivity, collaboration and employee…
Choose a Chrome screenshot tool for full pages, annotations or shared feedback. Compare browser options,…
This guide discusses all you need to know about online video camera tools for creating courses, onboarding…
CloudApp is rebranding and changing our name to Zight to better represent our vision, mission and evolution…
Would you like to know how to screenshot on an iPhone 5? This guide shows you the step-by-step way to do that…
Browser-based streaming has become the norm worldwide. This guide discusses the best video browsers for…
Organizations have placed an emphasis on maintaining performance and are investing in employee productivity…
Understand the purpose of screen recording for support, training and walkthroughs, when to use a screenshot…
Send a video through email as an attachment or a share link. Check file limits, recipient access and…
In this article, we’ll discuss how to use screenshot technology in customer success and how it can improve…
This blog post will go over the five best literature on customer support and how they can help you improve…
What do other companies do with their NPS scores? We asked 5 Customer Success professionals how they use it…
In this blog post, we will discuss the importance of saving money as a business and six ways on how to do so…
This blog post will discuss the importance of retaining current customers and seven ways to keep them doing…
This post explores what it means to gain customer trust and why it’s crucial. Find out 5 proven strategies…
Unveil the power of Slack for your team—explore effective ways to integrate it for seamless communication and…
Use Windows shortcuts for screenshots, windows, files and clipboard history. Learn a small practical set,…
Compare six customer service platforms by workflow, then see where Zight adds recordings, customer video…
Learn what a service desk does, how it differs from a help desk, and how to compare IT service tools for…
Get your work done faster, with less effort. Here are some of the best iPhone & iOS shortcuts to make work…
Are you a new product manager? Then you'll definitely want to check out this guide to product manager KPIs…
Learn all about GIFs and how to create them with CloudApp
Compare 12 customer support and customer service tools by layer: help desks, shared inbox, chat and AI…
Marketers have a lot on their plate and interruptions can ruin a day’s work. Help teams maximize focus and…
From screen recorded videos, GIF creation, and annotated screenshots, CloudApp has a lot of options to help…
Check out the skills needed for effective collaboration, and the best practices and tips for effective…
Understanding how to write landing page copy that converts is essential to your success. Check out our top…
Overwhelmed with your current tech stack? Here are 9 of the top apps to simplify and streamline your workflow…
Outreach.io is a powerful, automated personalization and sales empowerment tool for SDRs. We review the…
Concerned about email security? Agari is here to help! Learn more about this solution and whether or not it's…
Salsify is a software that helps companies win on the digital shelf. Learn about its many capabilities and if…
Every great C++ developer should have a full understanding of how C++ works. Here's a helpful guide to C++…
Visual Studio IDE is a feature-rich application that can be applied to many aspects of software development.…
Learn how to be an effective project manager and work more efficiently, reduce risk, and achieve greater…
Learn more about Peloton, a company that has been in the news recently because of a controversial commercial.…
Learn why VoIP phone systems can add value to every customer interaction. Your customer service team is on…
Creating a lead scoring system is at the top of many sales managers’ lists. We’ll show the 3 steps to doing…
Documentation is an often overlooked, but very important, aspect of business. Learn how to improve…
Learn how to quickly explore problems, ideas, opportunities, and UX assumptions during the design thinking…
A solid business plan is your lifeline to funding. Don’t let weak text keep investors away. Here are the 8…
Startups either grow or die, and that can feel scary. Put those fears to rest by implementing any of these 6…
Sales management is the heart of your sales team. We’ll show you all the different parts of sales management…
In the design thinking define stage, we begin piecing the information we’ve gathered during the empathize…
Is your company taking full advantage of the video capabilities on Facebook? Here are a few tips for getting…
The growth of ominchannel marketing has created a uniuque need to find ways to connect with customers on…
Learn how to design changes around the world.
Google pushes HTTPS and encourages developers to embrace encryption
Build 15 customer service skills with practical examples for support teams: listening, clear replies,…
CloudApp releases a plugin for Adobe® XD empowering designers. The integration follows Adobe’s investment in…
What’s GitHub? An amazing tool that makes updating code fast and easy. Read on to learn more about GitHub and…
With CloudApp's focus on visual communication & Freshdesk's customer support & ticketing software, the…
Engaging, authentic, informative and interactive content is the best way to get email subscribers to read…
You might know how to take a screenshot and a screen recording, but are you familiar with all the CloudApp…
Can we please talk about Trello Power Ups? As if this killer management tool wasn’t amazing enough, now you…
Fifteen AI tools that actually save time at work — for video, email, notes, project management and writing —…
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Learn how to make a tutorial video step by step, from planning and recording to editing and sharing for…
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This guide highlights how to use the snipping tool on Windows 11, 10 and 8 to take screenshots, annotate and…
Key insights from Twilio CMO Chris Koehler on driving growth, aligning marketing, and embracing AI, shared…
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Do you know a productive remote work strategy that'll catapult your productivity to the next level? It's the…
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