Experiences – we all have them. Some experiences we will share whenever the opportunity arises and others we prefer to bury deep, deep in the confines of our own minds.
Experiences arise with every action we take, even if we may not realize it. The interaction you had with your co-worker by the water cooler may not have been your cup of tea, but it was an experience.
How can you shape experiences for others in the workplace? Doing so comes down to understanding the DNA behind an experience and how our actions can change a colleague or customer’s perception of a situation.
How to Shape Experiences for Employees in the Workplace
Creating a fulfilling employee experience is essential for your organisation’s success. Here’s how to do it:
1. Improve Communication
Good communication requires you to share the good and the bad – from your business objectives, employees’ personal lives and accomplishments, to better project collaboration.
2. Give Feedback
If you want to improve communication and shape better experiences, you must be ready to offer genuine feedback. An open culture will encourage honest communication – you’ll understand what your employees value and what they feel is lacking.
You can use Zight to gather and respond to feedback in many ways. Here’s our detailed guide!
3. Focus on Employee Journeys
Every interaction counts from the moment an employee steps into your organization to the day they leave. So, ensure you genuinely understand their needs and aspirations.
To do this, focus on understanding if they are growing professionally and personally. This way, you can see thingsfrom their perspective and pinpoint areas you could improve on – whether better communication, feedback, holidays, perks, etc,.
4. Give Purposeful Tasks
You employees will feel good when you give meaningful work. But what does this mean?
Give them autonomy and the tools they need to succeed. Then, encourage innovation – you can have them work in small, independent teams to improve their performance and improve decision-making.
Can’t do that quite yet? It’s time to for better onboarding and training!
5. Create a Positive Work Environment
A positive work environment is where employees can work from home if they need to and still feel part of the team. Everyone, no matter their background, can speak up and get recognized for their contributions. So, guarantee work flexibility, inclusivity, and diversity to achieve this.
6. Better Management Support
Managers shape employee experiences. Ensure yours set clear goals, provide regular feedback, and offer coaching to help employees achieve their objectives. Here’s our take on what makes good managers.
7. Offer Growth Opportunities
High-performing employees seek challenges and opportunities for growth.
So, offer various avenues for development, including increased responsibilities, job-specific training, and social gatherings outside of work.
8. Cultivate Trust in Leadership
Transparency and honesty from the top management are essential for building trust. Employees should be aware of the organization’s mission and feel that the company is investing in their growth.
9. Leverage Technology
Invest in platforms like Zight that facilitate effective communication and collaboration to significantly enhance the employee journey.