Starting March 31, 2026, Zight is updating plan names, packaging, and pricing to better match how customers use Zight today — including AI, Request Video, collaboration, and Scale support.
Zight Achieves SOC 2 Type II Certification
Zight has officially achieved SOC 2 Type II certification. Here’s a look at what the audit involved, what it means for our customers, and where our security program goes from here.
Replace the Back and Forth with One Request Link
Request Links bring screen recordings, logs, files, and screenshots together in one structured workflow. Capture the full context from the start and reduce the back and forth that slows teams down.
Cross-Platform Screen Recorders: Key Features to Compare
Written by Joseph Martin, Chief Marketing Officer at Zight · January 20, 2026 Cross-platform screen recorders are essential for improving communication and productivity, especially in…
How to Screen Record Virtual Meetings: Step-by-Step Guide
Written by Joseph Martin, Chief Marketing Officer at Zight · January 9, 2026 Screen recording virtual meetings is a practical way to document discussions, share…
5 Ways to Use Request Video
Written by Joseph Martin, Chief Marketing Officer at Zight · January 7, 2026 At some point in every team’s day, a message stalls progress: “It’s…
Zight vs. Tango: Which Is Better for Customer Support Teams?
See how Zight compares to Tango for customer support workflows. From AI-powered documentation to screen and voice capture, find out which tool saves your team more time and delivers better support.
Finding Purpose Through Volunteering: My Journey with Camp Knutson
Zight’s Saundra Krienke is just as passionate about giving back as she is about product marketing. As the newly appointed president of Camp Knutson’s volunteer board, she shares how community and career can inspire each other.
New Zight AI Features That Make Team Workflows Faster
Discover the latest Zight AI features designed to save time, boost accuracy, and keep your team’s content clear and on-brand. From Word Dictionary to Shareable Chapters, see how AI can make your workflows smarter and faster.
Zight vs. Snapcall: Which Tool Works Harder for Customer Success?
Looking for the right video tool for customer success? This in-depth comparison of Zight vs. Snapcall breaks down how the two platforms support async workflows, AI-powered documentation, customer feedback collection, and more—so you can choose what fits your team best.
June Product Updates: New Tools and Smarter Workflows for Support Teams
We’ve rolled out powerful new tools to help support and engineering teams work faster and smarter. This month’s updates include 1-click Zendesk article creation, AI-generated guides with screenshots, flexible export options, and a preview of session logs coming soon to Request Video.
Collect Data Logs Automatically with Every Request Video
Zight users can now collect technical logs including browser, OS, network data, and console errors automatically with every Request Video submission.
