Daniel Debow discusses his entrepreneurial and the modern workplace.
Luke Williams, Head of CX Experience at Qualtrics, Talks About What it Takes to be a CX Master
Luke Williams talks transitioning back to normalcy.
Talking Customer Support with Ed Yealu – Support Lead at Hubspot
Ed Yealu discusses the importance of empathy in customer support.
Zight Adds GitHub integration
CloudApp adds integration with GitHub
What is NPS? A Guide to Net Promoter Score
NPS (Net Promoter Score) is key to improving customer satisfaction
Talking to CMO of G2, Ryan Bonnici, on Working Remote, Growing a Brand, and Leading with Customer Experience
Ryan Bonnici talks remote work and the customer experience.
How Can a Focus on Community Lead to Strong CX? Guest Jordan Thibodeau, Founder of the Silicon Valley Investors Club, Explains
Jordan Thibodeau discusses the importance of knowing your community.
Talking with Anja Jamrozik-Otto, Ph.D. in Cognitive Science and Researcher on People Experience
Anja Jamrozik discusses the power of research.
Speaking with Luke Alley, VP of Marketing at Avalaunch Media, about Relationship Building and CX
Luke discusses the key to separating yourself from the competition
New features: Templates, SOC 2 Type 2 certification, and Partnerships with Atlassian and Slack
CloudApp announces new features to support its customers
Zight is now SOC2 Type II Compliant
CloudApp is proud to be SOC2 Type 2 compliant
Why Video Recording isn’t Music to Your Ears
…ne successful via email could take hours, with video only a couple of minutes. Video messaging adds a human touch Video is intimate in a way text never can be….









