Talking with David Hunt, VP of Customer Support at HubSpot
Customer support is on the front lines of a good customer experience. HubSpot is a leader in automation software for SMBs all the way up to enterprise companies.
On this episode of The DNA of An Experience, David Hunt, VP of Customer Support at HubSpot and Joe Martin VP of Marketing at Zight (formerly CloudApp) talk through how support can provide an experience, for customers, create loyalty, and solidify the customer journey.
What we talked about
- What does the modern workplace look like to you?
- What are some tips you have learned as a leader during this moment?
- What is the DNA of a good customer experience
- What does your company do to create an experience for a customer?
- What do you think is the future of the experience business?
To listen to the audio of the podcast go here