Crash course in SOC 2 Audit Terminology.
7 Best Customer Retention Tools in 2025
Boost your retention metrics with these proven solutions.
How TakeOff is leveraging CloudApp for effective communication and collaboration
TakeOff shares how they use CloudApp internally
8 Reasons to Consider a Customer Support Role
…new customers, upgrading customers from one product to another, and troubleshooting product-related problems. In a nutshell, customer support makes sure customers get the value they pay for. Referring back to…
How To Build Long Term Relationships With Your Customers
Learn how you can build long-term customer relationships with your clients.
8 De-Escalation Techniques For Customer Service Reps
Learn to handle unhappy customers effectively.
Talking with Vahagn Sarksyan, Head of Marketing at Krisp, On the Modern Workplace
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How Can a Focus on Community Lead to Strong CX? Guest Jordan Thibodeau, Founder of the Silicon Valley Investors Club, Explains
Jordan Thibodeau discusses the importance of knowing your community.
Talking Remote Work and the Modern Workplace with Firstbase Founder Chris Herd
A discussion with Chris Herd about the future of the workplace.
Talking Content and CX with Nico Prins, Consultant for Fortune 500 Companies
A discussion with Nico Prins about using video as a sales tactic.
5 steps for a stellar product release
A good product marketing release is key to strong adoption. Here is how
The “Everything You Need to Know” Guide to Demand Generation in 2025
Learn the secrets of demand generation.
