Learn Sunny Patel’s process to conduct user research at LinkedIn.
10 Types of Visual Content Marketing With Examples
Wondering how to use visual content marketing to catch attention and build authority? let’s show you how!
Do You Speak Emojish? Why Millennial Consumers Love Emoticons
There’s no denying it, emojis work. Here’s why.
The Top 5 Communication Apps Recommended By IT Pros
Which tools will enable productivity and which will hamper it? Our top 5!
How to Build a Customer Focused Product Development Team
A company’s success depends on how well the product “knows” its customer.
Numbing Out: Why it’s dangerous, and how to stop
87% of employees worldwide feel disengaged at work. What to do about it?
Your Big Juicy Customer Support Initiative
Customer support initiatives that make the executive team take notice.
Product Development: Less Meetings, More Creating
Learn from Product experts from Pinterest and LinkedIn.
10 Common Customer Complaints & How to Address Them
How can you prevent customer churn that is caused by unresolved customer complaints? Research shows it’s more expensive to attract a customer than it is to retain one. Managing customer complaints well is vital for your retention. Learn what to do when your customer complains about your services and why the complaints are actually good for your company.
Jealous? 7 Ways Jealousy Can Make You a Better Person
A few ways to use jealousy as a catalyst for life-altering changes.
The New Customer Service: A Strategy Template
How to present your Customer Service Strategy to your executive team.
Burnout: How to Keep Your Support Team from Cracking
Here are some top tips and tricks for keeping your team from fizzling out.
