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05/28/2025
Jay Nathan, CEO at Balboa Solutions: Tech Leadership and Customer Success
Navigating the SaaS Landscape: A Discussion with Jay Nathan, CEO of Balboa Solutions. Watch Now 05/28/2025Fernando Duarte, Director of Support at Odyssey: Cultivating Continuous Growth
Innovating Customer Support: A Journey with Fernando Duarte, Director of Odyssey. Watch Now 05/28/2025Matt Bond, Director of Customer Support at Algolia: Building Resilient Teams and Embracing AI
Championing Success in Customer Support with Matt Bond, Director of Customer Support at Algolia. Watch Now 05/07/2025Dan O’Leary, Senior Director of Strategic Partnerships at Box: Scaling Success Through Partnerships
Dan O’Leary, Sr. Director of Strategic Partnerships at Box, shares insights on partnerships, AI, and leadership. Watch Now 05/06/2025Nicholas Thompson, CEO at The Atlantic: Leading with Integrity and Innovation
Nicholas Thompson, CEO of The Atlantic, shares insights on leading with integrity, navigating the evolving media landscape, and building a future-proof newsroom in the age of AI. Watch Now 05/06/2025Nick Francis, CEO at Help Scout: Reimagining Customer Support
Help Scout CEO Nick Francis shares how he's reimagining customer support through mission-driven leadership, product innovation, and bold moves in the age of AI. Watch Now 02/18/2025Navigating Design and Leadership with Gil Lara – Lessons from Nearly 15 Years at Sprout Social
Watch Now 02/13/2025Philippe Mesritz, Chief Customer Officer and former General Manager at Community Brands: Navigating Career Growth and Customer Success Strategy
Learn how Philippe Mesritz, a seasoned CX leader, boosts customer retention, builds high-performing teams, and navigates the evolving role of AI in customer success. Watch Now 02/11/2025Melissa Rosenthal, Co-Founder at Outlever: Disrupting Marketing, Leadership, and Building Outlever
Explore Melissa Rosenthal’s journey from BuzzFeed to founding Out Lever, with insights on disruption, leadership, and building a focused, scalable business. Watch Now 02/06/2025Ashley Smith, GP & Founder at Vermilion Cliffs Ventures: From Startup Operator to Venture Investor
Ashley Smith shares insights on investing, startups, and AI innovation. Watch Now 01/31/2025Todd Baylis, Chief Customer Success at Bloomerang: Leadership and Customer Experience
Todd Baylis, Chief Customer Officer at Bloomerang, shares his journey from entrepreneur to nonprofit tech leader, offering insights on leadership, innovation, and the future of fundraising. Watch Now 01/29/2025Dave Blake, Founder/CEO at ClientSucess: Leadership, Customer Success, and the Future of SaaS
Explore key insights from Dave Blake, CEO of ClientSuccess, as he shares his journey, leadership philosophies, and vision for the future of customer success and AI in SaaS. Watch Now 12/20/2024Ben Rosenberg: Insights from the Sr. Director of Customer Support, Enablement, and Community at ChurnZero
Watch Now 12/20/2024Aaron Woods, formerly at LaunchDarkly
Aaron Woods, formerly at LaunchDarkly Watch Now 12/20/2024Luke Ferrel: Insights from the Global Head of Customer Success at Deel
Luke Ferrel: Insights from the Global Head of Customer Success at Deel Watch Now 12/20/2024Maranda Dziekonski: The Power of Personal Connections on Leadership and Customer Success
Maranda Dziekonski: The Power of Personal Connections on Leadership and Customer Success Watch Now 12/20/2024Laura Bedoya: Building Customer Support Teams with Heart and Strategy
Laura Bedoya: Building Customer Support Teams with Heart and Strategy Watch Now 12/20/2024Arturo Suarez Martin: Leadership, AI, and Career Wisdom
Arturo Suarez Martin: Leadership, AI, and Career Wisdom Watch Now 12/11/2024Colin Nederkoorn, CEO of Customer.io: Navigating Growth and Leadership
Colin Nederkoorn, CEO of Customer.io: Navigating Growth and Leadership Watch Now 12/09/2024Hadi Partovi, Founder of Code.Org’ Vision for Tech Education
Hadi Partovi, Founder of Code.Org' Vision for Tech Education Watch Now 12/06/2024Romain Rothier Principal Platform Architect of Zendesk: Redefining Customer Support Excellence
Romain Rothier Principal Platform Architect of Zendesk: Redefining Customer Support Excellence Watch Now 10/15/2024Akhil Agrawal, SVP, Revenue and Customer Success at InfoCepts: The Journey from Data to Leadership
Akhil Agrawal, SVP, Revenue and Customer Success at InfoCepts: The Journey from Data to Leadership Watch Now 10/04/2024Mike Pell, PDF Inventor & Microsoft’s Global Innovation Leader
Mike Pell, PDF Inventor & Microsoft’s Global Innovation Leader Watch Now 10/01/2024Talin Wadsworth, Principal Designer at Adobe
Talin Wadsworth, Principal Designer at Adobe Watch Now 10/01/2024Thomas Bouldin: Insights from Staff Tech Lead at Google / Firebase
Thomas Bouldin: Insights from Staff Tech Lead at Google / Firebase Watch Now 10/01/2024Sachin Lad, CTO at Zight
A Conversation with Sachin Lad, CTO at Zight Watch Now 09/18/2024Erika Anderson, Chief Customer Officer at Storytell.ai
Erika Anderson, Chief Customer Officer at Storytell.ai Watch Now 09/18/2024Derek Andersen, CEO at Bevy & StartupGrind
Derek Andersen, CEO at Bevy & StartupGrind Watch Now 09/16/2024David Faugno, President & Chief Operating Officer at 1Password
David Faugno, President & Chief Operating Officer at 1Password Watch Now 09/12/2024Mokshith Voodarla, CEO Sieve: The Future of AI
Mokshith Voodarla, CEO Sieve: The Future of AI Watch Now 09/03/2024Nick Mehta, CEO of Gainsight: Leading with customer experience
Nick Mehta, CEO of Gainsight: Leading with customer experience Watch Now 08/29/2024Chris Koehler, CMO at Twilio: Strategic Alignment & Growth
Enhancing Product Development Through Customer Feedback Watch Now 07/09/2024Aubrey Cattell, VP of Product at Adobe : Bringing a product to market
Enhancing Product Development Through Customer Feedback Watch Now 06/21/2024Mike Gozzo, CPO at Ada: Conversational AI and Leadership
Talking Tech and AI with Mike Gosso, Product Leader at Ada. Watch Now 06/07/2024Cody Gilland, VP Revenue at Zight: Unlocking Sales Success & Customer Relationships & Data-Driven Strategies
Unlocking Sales Success & Customer Relationships & Data-Driven Strategies. Watch Now 06/06/2024Seraphin Hochart, Head of Product at Zight: Enhancing Product Development Through Customer Feedback
Enhancing Product Development Through Customer Feedback Watch NowSubscribe and Stay Ahead
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