Search results for visual
CloudApp’s Favorite Google Docs Add-Ons
November 06, 2018...your friends and colleagues! From visual content marketing to better workplace communication and customer support, it’s no secret we believe in the power of visuals here at Zight (formerly CloudApp)....
5 Customer Service Best Practices that Prevent Churn and Increase Retention
November 01, 2018...compiled a bunch of fascinating statistics that suggest visual communication is the way of the future: The average SAT reading score was at a record low in 2014. “Visual IQ”...
7 Ways to (Nearly) Create the Best Customer Service Experience
October 25, 2018...reliable answers to customer queries. Visual communication is equally as important as verbal or written communication when helping a customer understand or implement a solution. In fact, according to Demand...
Top 10 Automated Bug Tracking & Software Testing Tools 2018
June 15, 2018...testing, and offers an easy-to-use visual record and playback feature. TestComplete’s GUI object recognition can automatically detect and update UI objects to reduce the effort it takes to maintain test...
New Integration: Asana Project Management & Task Tracking App
March 27, 2018...your screen: Communicate complex concepts and build a more efficient and enjoyable workplace with visual messaging. Edit and Annotate: Easily capture and annotate visual content in seconds. Get your point...
Talking with Kat Kennedy, CXO of Degreed
May 18, 2021...critique and improvement. The Role of Visual Kat and her team only meet once a month, and explaining product details can be tricky via phone or email, so she is...
Luke Williams, Head of CX Experience at Qualtrics, Talks About What it Takes to be a CX Master
May 14, 2021...fan of video and visual tools when it comes to conversing. At Qualtrics it’s nothing short of essential. “If a picture’s worth a thousand words, then a video must be...
The Most Important Customer Success Goals to Measure
August 11, 2021...lets you communicate faster with your customers by sharing visual information such as screenshots, videos, and GIFs. With visual communication for customer success, you avoid lengthy explanations and misunderstandings by...
CloudApp in Real Life: How “Today’s Business” Saves Time and Boosts Professionalism
February 08, 2022Zight (formerly CloudApp) is the visual communication tool of choice for a wide range of businesses. Professionals at industry-leading companies like Uber, Salesforce, and Adobe, as well as those at...
5 Best Practices for Compelling Async Video
March 21, 2022...companies leverage video and visual communication tools to offer customers the clarity and the help they need as fast as possible. Video is effective because it facilitates authentic and human-to-human...
Announcing Our Newest Leadership Team Members!
June 15, 2022...stage of company growth. Jana and Sachin will be instrumental in guiding Zight (formerly CloudApp)’s continued growth as a market-leading asynchronous visual communication and workforce connectivity platform. “I’m thrilled to...
15 Top Customer Experience Trends in 2024
April 11, 2022Have you ever wondered why some businesses thrive and grow while others struggle to retain customers? The answer often lies in how they handle one crucial aspect: customer experience (CX)....