Zight Blog | Product, Engineering, Sales, & Customer Support Content

Zight | August 27, 2018

Proactive Support Secrets from 3 Support Pros: Atlassian, Zapier, Help Scout

…does proactive support make? It means forethought and strategic execution to make and keep the customer happy. Some customers are simply satisfied, while others are happy, or even impressed. A…

Zight | August 27, 2018

How Disney Interactive’s CRM provides an Excellent Customer Experience

Which CRM when you have a big Support organization like Disney Interactive?

Zight | August 27, 2018

The Best Sketch Plugins for Product Designers in 2025

Speed up your workflow and improve your UI design with these Sketch plugins

Zight | August 9, 2018

How to Design a User-Friendly SaaS Pricing Page with Examples

Learn SaaS pricing page design patterns to convert visitors into customers.

Zight | July 25, 2018

Using AI to Automate Customer Service

AI can be used alongside agents to handle the more straightforward issues

Zight | July 20, 2018

Simple, but Impactful Ways to Bridge Design and Dev

Learn effective techniques to improve designer to developer collaboration.

Zight | July 11, 2018

4 Google Analytics Tricks for Marketers

Get more out of Google Analytics with these 4 Tips to boost your metrics!

Zight | June 28, 2018

How to Create FAQs to Enhance the Customer Experience

Increase your CSAT while decreasing your ticket volume thanks to your FAQ.

Zight | June 20, 2018

Market Research vs. User Research

Learn about similiarities & differences of market research & UX research.

Zight | June 15, 2018

Top 10 Automated Bug Tracking & Software Testing Tools 2018

Our favorite bug tracking and testing tools to optimize your QA processes.

Zight | June 15, 2018

10 Best Photoshop Plugins (Free and Premium) for 2025

We picked the 10 best Photoshop plugins you should download & install now.

Zight | June 13, 2018

Introducing Webhooks – Send your content anywhere you want after capture

The webhooks feature to share your content and drop events.

Proactive Support Secrets from 3 Support Pros: Atlassian, Zapier, Help Scout

How Disney Interactive’s CRM provides an Excellent Customer Experience

The Best Sketch Plugins for Product Designers in 2025

How to Design a User-Friendly SaaS Pricing Page with Examples

Using AI to Automate Customer Service

Simple, but Impactful Ways to Bridge Design and Dev

4 Google Analytics Tricks for Marketers

How to Create FAQs to Enhance the Customer Experience

Market Research vs. User Research

Top 10 Automated Bug Tracking & Software Testing Tools 2018

10 Best Photoshop Plugins (Free and Premium) for 2025

Introducing Webhooks – Send your content anywhere you want after capture

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