Here’s our pick of the 8 Top Google Slides add-ons you should install.
CloudApp’s Favorite Google Slides Add-Ons
Read More
Increase Your First Call Resolution Rate By Improving Customer Satisfaction
Increase First Call Resolution Rate By Improving Customer Satisfaction
10 Strategies to Improve Your Net Promoter Score (NPS)
As a customer support employee, manager or business owner, one of your main objectives should be to increase your NPS score. If you are striving to cement your place among industry leaders, this is a never-ending pursuit that requires constant innovation. Here’s how to improve your NPS scores!
Customer Success: What It Is, Why It’s Important, and How to Implement It
Customer Success: What It Is, Why It’s Important, and How to Implement It
CloudApp’s Favorite Google Docs Add-Ons
Google Docs is simple & collaborative. Here is a list of the best Add-ons.
5 Customer Service Best Practices that Prevent Churn and Increase Retention
Our top 5 customer service best practices agents can use to build loyalty.
How to Create Customer Onboarding Tutorials
Create customer onboarding tutorials with Christine and Angela at Linkedin.
7 Ways to (Nearly) Create the Best Customer Service Experience
Want to improve the customer service experience? Here are 7 actionable tips
New CloudApp Video Recorder Feature: Trim & Cut
Trim the beginning, the end of the video or cut part of it entirely.
Meet the Experience Design Team Behind Adobe XD CC
Get to know the experience design team at XD and learn from their process.
15 Essential Customer Service Skills Every Service Representative Needs
Customer service is the backbone of any business aiming to stand out and improve its bottom line. Yet, it isn’t always as straightforward as it seems. Handling customer interactions requires a special set of skills that we’ll explore in this article. Here are 15 essential customer service skills every customer service representative needs to meet but exceed customer expectations.
CloudApp Receives Investment from Adobe to Shape Future of Design
Following investment, CloudApp launches plugin for Adobe XD.
