Business Culture Blogs

Leading the Way in Customer Success: A Conversation with Nick Mehta, CEO of Gainsight

Inside the Workflow with Nick Mehta: Insights from the CEO of Gainsight Nick Mehta, the CEO of Gainsight, is widely recognized as a leader in customer success, and he recently joined us on the Inside the Workflow podcast. From his impressive academic journey…

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Your Customer Success Team Is Really Support: From Recognition to Remediation
Emily Garza | April 19, 2022 | 6 Min Read Time

Stop Saying Customer Success vs Support
Chad Horenfeldt | April 14, 2022 | 8 Min Read Time

Leveraging Data to Drive Change: Customer Success Management vs. Support

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