…use “visual expressions” such as emojis, GIFs and stickers believe those images communicate their thoughts and feelings better than words. That’s more than 2x the amount of people over the…
Search Results for: visual
10 Common Customer Complaints & How to Address Them
…to have a little fun using emojis, GIFs, and visuals (where relevant!) to make the interaction feel less automated. 3. Make a Human Available Automation is fantastic and everything, but…
A Template to Present Your Customer Service Updates to Your Executive Team
…2. Leverage Visuals: Incorporate visuals like icons, infographics, and short videos to make your presentation more engaging. Visual aids can help convey your message more effectively than text-heavy slides. 3….
NEW: Zight integration for Hipchat
…get all of the benefits of Zight (formerly CloudApp)’s easy-to-use visual communication features: annotated screenshots, screen recordings and GIFs. Plus the cool team chat features of Hipchat. Getting started Before…
4 Ways Screen Recording Saves Support Teams Time
…brain simply shuts down. Screen recording helps people pay close attention and get more from your help in a shorter period of time. People are engineered to engage with visual…
How to Make a Video With Your Webcam Step-by-Step
…are willing to help them personally Explain complex or technical solutions using visual aids and gestures Demonstrate empathy and professionalism, which can increase customer satisfaction and loyalty Reduce the number…
Buffer’s 5 Components of Customer Care
…or less explanation. Reinforcing emails with visuals helps cut down on time and aids in customer clarity. Adding webcam video allows the customer to not just hear you, but see…
Zight (formerly CloudApp) Releases Annotate for Mac, Recent Funding and Integrations
…CloudApp), we’re committed to accelerating productivity, making workflows faster, more visual and integrating into the services you use and love most. We recently rolled out native integrations within Trello and…
7 Things You Can Do With Zight’s Snipping Tool
…friends and family, or anyone else you’re speaking to. Because videos, GIFs, and screenshots are visual, they’re easier to understand than a wall of text like you’d send in a…
Why You Should Start Using Asana Templates
…thing for your team to worry about and allows them more time to focus on their work. Adding videos to Asana tasks Some people are visual learners and some are…
8 Reasons to Consider a Customer Support Role
…Once you lock down a customer support role, consider using Zight (formerly CloudApp), a visual communication app that makes it easy to serve customers successfully. From screenshot features to image…
8 De-Escalation Techniques For Customer Service Reps
…in a customer support tool like Zight (formerly CloudApp). Zight (formerly CloudApp) is a visual communication app that brings screen and webcam recording, GIF creation, and annotated screenshot features to…
