ClickUp gives you the tools to streamline your team’s workflow.
Kayako Integration for Zight: Innovative Help Desk & Unified Customer Service Software
Kayako streamlines all your customer support channels into one platform.
Do You Speak Emojish? Why Millennial Consumers Love Emoticons
There’s no denying it, emojis work. Here’s why.
The Top 5 Communication Apps Recommended By IT Pros
Which tools will enable productivity and which will hamper it? Our top 5!
4 Ways To Redefine Your Customer Service Value Proposition
…– ROI Nothing grabs a CEO’s attention quite like the word “ROI” — in fact, depending on the attention span of your execs, you may want to consider moving this…
How to Build a Customer Focused Product Development Team
A company’s success depends on how well the product “knows” its customer.
Numbing Out: Why it’s dangerous, and how to stop
87% of employees worldwide feel disengaged at work. What to do about it?
Your Big Juicy Customer Support Initiative
Customer support initiatives that make the executive team take notice.
How to Get Ahead of Your Competitors in Q1
Few ways to use the power of Q1 to get ahead of your competition.
Want to Build Stellar Products and Messages? Start with a Good Beta.
Craft a beta program that will set you up for success.
Product Development: Less Meetings, More Creating
Learn from Product experts from Pinterest and LinkedIn.
10 Common Customer Complaints & How to Address Them
How can you prevent customer churn that is caused by unresolved customer complaints? Research shows it’s more expensive to attract a customer than it is to retain one. Managing customer complaints well is vital for your retention. Learn what to do when your customer complains about your services and why the complaints are actually good for your company.









