There are many ways to help companies save money on customer support. However, not all of these strategies are good for business. Some methods can…
6 Ways to Save Money on Customer Support
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10 Ways CloudApp Improves Efficiency
…matter. Zight (formerly CloudApp) Increases Efficiency Zight (formerly CloudApp) is an instant image and video sharing software for all professionals. It offers the fastest way to capture and embed GIFs,…
5 Ways Support Teams Can Use Video Messaging in 2025
Video messaging has become incredibly popular in recent years. It’s not surprising. There are so many benefits to this form of communication, including speed and clarity. Has your support team started sending video messages yet? If not, you should start as soon as possible. Don’t worry, we’ll show you how!
7 Ways to Retain New Customers
Often, companies view customer retention as a metric, losing sight of what’s important: their customers. Keeping current customers can indeed affect your revenue positively—research shows that…
3 Threats to Customer Satisfaction (And 3 Solutions)
…a better customer experience improves customer satisfaction, ultimately helping you keep the customers you already have coming back. Building a customer base of loyal customers is worth the investment. That’s…
10 Best Google Phone Shortcuts in 2025
Do you own a Google Phone like the Pixels and other android phones? Here are some amazing short cuts that will make it easy for you to operate your phone.
5 Strategies to Retain Customers
…Customers When building trust between your company and customers, don’t assume customers trust you because they buy what you’re selling. Also, you must recognize that trust takes a lot of…
3 Mistakes to Avoid in Customer Support
Customer support is the backbone of a successful business. It’s the difference between negative reviews and positive reviews and it can foster positive word of…
Customer Support 101
What Does Customer Support Entail? Customer support encompasses services businesses offer to help customers get maximum value from their products and solve their problems. Customer…
How Much Time Could CloudApp Save You?
Jeannie Walters notes we can no longer think of the digital customer journey as separate from the larger customer journey as a whole. In the…
CloudApp Named A “Top 10 Hottest Product” by Amplitude
CloudApp was named one of the top 10 hottest products in Amplitude’s Inaugural Product Report for 2021. Check out how we rank among others
7 Strategies for Reducing Customer Support Response Times
Your customers are the foundation of your business. Without them, your company won’t ever realize its maximum potential—so you need to meet their needs and…
