Screen recording is a simple way to share ideas visually, whether for tutorials, team collaboration, or troubleshooting. Both Mac and Windows offer built-in tools, and…
Video Communication Checklist for Remote Work
Video communication has become a must-have tool for remote work, enabling better collaboration, trust, and productivity. But to make video meetings effective, you need the…
Screen Recording vs Screen Capture: Key Differences
Need to explain something on your screen? You have two main tools: screen recording and screen capture. Here’s how they differ and when to use…
10 Best Screen Recording Tools for Remote Teams
Looking for the best screen recording tools to improve remote team communication? Here’s a quick breakdown of the top options for capturing screens, creating tutorials,…
How to Create Step-by-Step Guides with Screenshots
How to Create Step-by-Step Guides with Screenshots Start with a goal: Define what your guide should help users achieve, like completing a task in 10…
Zendesk Relate 2025 Recap: The Future of Support is Smarter, Faster, and More Human
AI agents, outcome-based pricing, and next-gen customer insights stole the show at Zendesk Relate 2025. Here’s what stood out — and how Zight fits into the future of support.
The Future of Customer Service: Where Zendesk and Zight Are Changing the Game
Zight’s new Request Video feature takes the guesswork out of customer support. Now, support teams can easily ask customers to record and share a quick video showing their issue, making it faster and easier to diagnose problems, reduce back-and-forth, and close tickets with confidence
Inside the Workflow: Dan O’Leary, Senior Director of Strategic Partnerships at Box
In this episode of Inside the Workflow, we sit down with Dan O’Leary, Senior Director of Strategic Partnerships at Box, to discuss the evolution of…
Inside The Workflow: Hadi Partovi, Founder of Code.Org’ Vision for Tech Education
Introduction In an era defined by rapid technological advancement, the need to democratize education and empower students with essential skills has never been greater. Hadi…
Transforming Worker Productivity: Zight Announces Smart Actions and Free AI Suite Access Until March 2025
Let’s be real—work can get tedious. From creating documentation to drafting SOPs and FAQs, it’s easy to spend hours on tasks that feel more like…
Inside the Workflow: A Conversation with Seraphin Hochart, Head of Product at Zight
In this episode of “Inside the Workflow,” Joe Martin, Head of Marketing at Zight, sits down with Seraphin Hochart, Zight’s Head of Product. Seraphin shares…
Inside the Workflow: A Conversation with Cody Gilland, Former Head of Sales at Lucid and Zight
In this episode of “Inside the Workflow,” Joe Martin, Head of Marketing at Zight, sits down with Cody Gilland, a seasoned sales leader with nearly…
