The Problem With Vidyard in Healthcare
Vidyard is a powerful sales and marketing video platform, but healthcare teams that adopt it for internal workflows often overlook a critical gap: it doesn't offer a Business Associate Agreement for HIPAA compliance.
Vidyard doesn't sign a BAA for healthcare use
Many healthcare teams start using Vidyard for video messaging and screen recordings without realizing it lacks the HIPAA coverage required when protected health information could appear on screen. Without a signed BAA, every recording that captures a patient name, MRN, or EHR screen is a potential compliance violation — even if the video is shared internally.
Sales-focused tools don't fit healthcare workflows
Vidyard is optimized for sales outreach, prospect tracking, and marketing analytics — not IT troubleshooting, clinical training, or secure internal communication. Healthcare teams end up working around features they don't need while missing the compliance controls they do. The result is friction, workarounds, and shadow IT risk.
Scaling internal video without compliance is a liability
As healthcare organizations grow, so does the need for repeatable training, onboarding content, and async updates across departments. Using a platform without HIPAA-ready infrastructure means every new video potentially expands your attack surface. Compliance and IT teams are left scrambling to audit tools that were never designed for regulated environments.
Powering the World's Best Teams
Join 5m+ users who rely on Zight to increase their productivity
HIPAA-Ready Infrastructure
Zight provides a signed Business Associate Agreement so healthcare organizations can use video and screen recording with confidence. All recordings are stored on AWS S3 with AES-256 encryption at rest and TLS encryption in transit, ensuring data is protected at every stage. Role-based access controls let administrators manage who can view, share, and download content across the organization. Unlike Vidyard, Zight was built to meet the security and compliance requirements healthcare teams face every day.
Talk to Sales
Built for Healthcare Workflows
Zight replaces lengthy meetings and wordy email chains with instant, shareable screen recordings and async video messages designed for healthcare environments. IT teams can walk through EHR troubleshooting steps visually instead of scheduling live calls. Training coordinators can create reusable onboarding videos that standardize processes across departments and locations. Department leads can send quick async updates that staff watch on their own schedule — no calendar juggling, no compliance risk.
See Use CasesEverything Healthcare Teams Need
One secure platform for async video, screen recording, and visual communication.
Screen Recording
Record your screen with or without a webcam overlay to walk through EHR workflows, IT procedures, or policy updates. Every recording is automatically stored in Zight's HIPAA-compliant cloud.
Async Video Messaging
Send quick video messages to colleagues across shifts and locations without scheduling a meeting. Healthcare staff can watch and respond when their schedule allows, keeping communication flowing without disrupting care operations.
Secure Sharing
Share recordings via secure links with built-in access controls. Restrict viewing to authenticated team members so sensitive internal content — including screens that may show PHI — stays protected.
Annotations
Add arrows, highlights, and text overlays to screenshots and recordings to pinpoint exactly what needs attention. Perfect for IT support tickets, training walkthroughs, and visual process documentation.
Compliant Cloud Storage
All content is stored on AWS S3 with AES-256 encryption at rest and TLS encryption in transit. Zight's infrastructure is purpose-built for organizations that require HIPAA-grade data handling.
Team Controls
Administrators can manage user roles, set sharing permissions, and control content access across the organization. Maintain oversight and enforce compliance policies without slowing teams down.
Healthcare Use Cases
See how Zight fits into the workflows your team already uses.
IT Support & Troubleshooting
Healthcare IT teams can replace back-and-forth ticket threads with screen recordings that show exactly what went wrong — and how to fix it. Instead of relying on Vidyard or consumer tools that lack HIPAA coverage, staff can capture EHR errors, system configurations, and workflow issues securely. Zight keeps troubleshooting fast and compliant, even when screens contain sensitive data.
Learn MoreStaff Training & Onboarding
Create reusable training videos for new hires, system rollouts, and policy changes without repeating live sessions for every cohort. Unlike Vidyard, Zight stores all training content in a HIPAA-compliant environment, so recordings of EHR workflows and internal processes are protected by default. Scale onboarding across multiple facilities while maintaining consistent, auditable training standards.
Learn MoreAsync Internal Communication
Department leads and administrators can send video updates that staff watch between shifts or during breaks — no more all-hands meetings for routine announcements. Zight's secure sharing and access controls ensure that internal communications stay within your organization, giving you the convenience of Vidyard-style async video with the compliance infrastructure healthcare demands.
Learn More
