The Problem With Video Documentation in Healthcare
Most video documentation tools weren't built for regulated environments, leaving healthcare operations teams stuck between inefficient written SOPs and non-compliant consumer software.
Consumer screen recorders lack HIPAA coverage
Generic tools like Loom or basic screen recorders have no Business Associate Agreement, no compliant storage, and no access controls designed for regulated industries. Using them to document workflows that may capture PHI on screen puts your organization at serious compliance risk.
Written SOPs are slow to create and rarely consumed
Operations teams spend hours writing step-by-step documentation with annotated screenshots, only to find that staff skim them or ignore them entirely. The result is repeated questions, inconsistent processes, and wasted time across departments.
Live training sessions don't scale across shifts and locations
Scheduling synchronous walkthroughs for every new process, software update, or policy change is logistically impossible across multi-site healthcare organizations. Critical knowledge gets lost between shifts, and trainers repeat the same sessions dozens of times.
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HIPAA-Ready Infrastructure
Zight offers a signed Business Associate Agreement (BAA) for healthcare organizations that need HIPAA-compliant video documentation. All recordings are stored on encrypted AWS S3 infrastructure with AES-256 encryption at rest and TLS encryption in transit. Granular access controls let admins manage who can view, share, or download video content across the organization. Your documentation stays protected from creation through consumption, meeting the administrative and technical safeguard requirements healthcare compliance teams expect.
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Built for Healthcare Workflows
Zight replaces lengthy written SOPs, repetitive live training sessions, and back-and-forth email chains with instant, shareable video recordings that staff can watch on their own time. Healthcare operations teams use Zight to record EHR walkthroughs, document IT troubleshooting steps, walk through policy changes, and create onboarding guides — all in minutes instead of hours. Every recording gets a secure, shareable link that works across departments, shifts, and locations without requiring recipients to install software. It’s async video documentation purpose-built for the way healthcare teams actually operate.
See Use CasesEverything Healthcare Teams Need
One secure platform for async video, screen recording, and visual communication.
Screen Recording
Record your screen with voiceover narration to document EHR workflows, software configurations, and step-by-step processes. Capture exactly what staff need to see — no written instructions required.
Async Video Messaging
Record quick video explanations for policy rollouts, process updates, or troubleshooting guidance that staff can watch between shifts or on their own schedule. Eliminate the need to coordinate live meetings across departments.
Secure Sharing
Generate secure, access-controlled links for every recording so only authorized team members can view documentation. Share across locations and departments without worrying about compliance exposure.
Annotations
Add arrows, highlights, and text callouts to screenshots and recordings to draw attention to critical steps in a workflow. Make complex processes unmistakably clear for every viewer.
Compliant Cloud Storage
All video documentation is stored on encrypted AWS S3 infrastructure with BAA coverage available. Your organization's recordings remain protected, organized, and accessible to authorized staff.
Team Controls
Manage permissions, control sharing settings, and maintain visibility into how documentation is accessed across your organization. Admins can enforce consistent security policies for every video created.
Healthcare Use Cases
See how Zight fits into the workflows your team already uses.
IT Support & Troubleshooting
Healthcare IT teams use Zight to record step-by-step troubleshooting guides for common system issues, EHR error resolutions, and device configurations. Instead of repeating the same fix over a phone call or writing a multi-page ticket response, record it once and share the secure link. Staff get visual answers instantly, and IT reduces ticket volume.
Learn MoreStaff Training & Onboarding
Create video documentation for software walkthroughs, new hire orientation processes, and updated clinical workflows that staff can reference anytime. Operations teams record once and distribute across shifts, locations, and departments — eliminating redundant live sessions. New hires ramp faster, and experienced staff have a reliable reference library.
Learn MoreAsync Internal Communication
Replace lengthy emails and hard-to-schedule meetings with short video recordings that explain policy changes, process updates, or departmental announcements. Healthcare leaders and operations managers use Zight to communicate clearly across distributed teams without pulling staff away from their responsibilities. Every message is secure, shareable, and watchable on demand.
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