The Problem With Async Video Platforms in Healthcare
Most async video tools were designed for consumers and creators — not for healthcare organizations that need ironclad compliance and scalable team communication.
Consumer video tools don't offer HIPAA coverage
Platforms like Loom, Vidyard, and native screen recorders weren't built for regulated industries. They don't sign BAAs, lack compliant storage infrastructure, and leave healthcare organizations exposed to violations every time someone records a screen that may contain PHI.
Live meetings and email chains slow healthcare teams down
Coordinating across shifts, sites, and departments means scheduling is nearly impossible. Critical updates get buried in email threads, and by the time everyone is on the same call, the information is already stale. Teams need a faster way to communicate without requiring everyone to be available at the same time.
Training and documentation don't scale across sites
Healthcare organizations repeat the same onboarding walkthroughs, EHR tutorials, and policy updates dozens of times across locations. Without a secure, reusable video library, trainers waste hours on redundant sessions and staff miss critical information when they can't attend live.
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HIPAA-Ready Infrastructure
Zight signs a Business Associate Agreement with every healthcare customer, making it the only async video platform in this space that offers a BAA. All recordings are stored on encrypted AWS S3 infrastructure with AES-256 encryption at rest and TLS encryption in transit. Granular access controls let admins manage who can view, share, and download recordings across the organization. Combined with SSO support and audit-ready architecture, Zight gives IT and compliance teams the confidence to deploy async video at scale.
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Built for Healthcare Workflows
Zight replaces unnecessary meetings and lengthy email chains with instant, shareable screen recordings and video messages that healthcare staff can watch on their own time. IT teams record troubleshooting walkthroughs instead of scheduling remote sessions. Training coordinators build reusable video libraries for onboarding and EHR education. Operations leaders send cross-site updates as short async videos that every shift can access — no calendar coordination required.
See Use CasesEverything Healthcare Teams Need
One secure platform for async video, screen recording, and visual communication.
Screen Recording
Capture EHR workflows, system configurations, and IT troubleshooting steps in a secure screen recording that staff can reference anytime. Record your full screen or a specific window — with or without your webcam.
Async Video Messaging
Record quick video updates for cross-site teams, shift handoffs, or department announcements without scheduling a meeting. Recipients watch on their own time and stay aligned across locations and schedules.
Secure Sharing
Share recordings via secure links with built-in access controls. Restrict viewing to specific team members, require authentication, and set expiration dates to keep sensitive content protected.
Annotations
Add arrows, highlights, and text callouts directly on screenshots and recordings to pinpoint exactly what needs attention. Eliminate ambiguity in IT tickets, training materials, and process documentation.
Compliant Cloud Storage
Every recording is stored on HIPAA-compliant AWS S3 infrastructure with encryption at rest and in transit. Your organization's content stays protected and audit-ready from the moment it's captured.
Team Controls
Admins can manage user permissions, enforce SSO authentication, control sharing settings, and maintain oversight of all team recordings. Built for the governance healthcare IT departments require.
Healthcare Use Cases
See how Zight fits into the workflows your team already uses.
IT Support & Troubleshooting
Healthcare IT teams use Zight to record step-by-step troubleshooting guides for common EHR issues, VPN configurations, and system errors — eliminating repetitive remote support sessions. Staff submit screen recordings of their issues instead of writing vague help desk tickets, giving IT the visual context they need to resolve problems faster. Every recording is stored securely and can be reused as a self-service knowledge base.
Learn MoreStaff Training & Onboarding
Training coordinators record EHR walkthroughs, compliance orientation modules, and new-hire onboarding content once — then distribute it securely across every site and shift. Async video lets new staff learn at their own pace and revisit recordings whenever they need a refresher. Organizations reduce trainer workload and ensure every employee receives the same consistent, up-to-date instruction.
Learn MoreAsync Internal Communication
Operations leaders and department heads replace all-hands meetings and long email updates with concise async video messages that every team member can watch between shifts. Cross-site policy changes, workflow updates, and project status reports are communicated clearly with visual context instead of text-heavy documents. Teams stay aligned without the scheduling burden that makes synchronous communication nearly impossible in healthcare.
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