The Problem With Video Tools That Don't Offer a BAA in Healthcare
Most video and screen recording platforms weren't built for healthcare — and without a signed Business Associate Agreement, every recording is a compliance liability.
Popular video tools don't sign a BAA
Platforms like Loom and Slack video clips are built for general business use. They don't offer Business Associate Agreements, which means they can't be used in any workflow where protected health information might appear on screen — even accidentally. Using them puts your organization at risk of HIPAA violations and significant financial penalties.
The SERP is flooded with live video conferencing — not async
When healthcare teams search for BAA-compliant video software, they find telehealth conferencing tools like Zoom for Healthcare or Doxy.me. But clinicians, IT staff, and administrators also need async video for internal workflows — screen recordings, walkthroughs, and training — and those tools are almost entirely missing from the compliant software landscape.
Without a BAA-covered recording tool, knowledge stays trapped in meetings
Healthcare organizations default to live meetings or lengthy email threads because they lack a compliant way to record and share visual information asynchronously. Training gets repeated manually, IT tickets stall waiting for screenshots that don't capture the real issue, and institutional knowledge walks out the door every time a staff member leaves.
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HIPAA-Ready Infrastructure
Zight signs a Business Associate Agreement with every healthcare customer, formalizing our obligation to safeguard any protected health information that appears in your recordings. All videos and screenshots are stored on AWS S3 with AES-256 encryption at rest and TLS encryption in transit. Granular access controls let administrators restrict who can view, share, or download content, and detailed audit logs provide the visibility compliance officers need. Together, these safeguards mean your team can record screens and share video without introducing regulatory risk.
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Built for Healthcare Workflows
Zight replaces unnecessary meetings and dense email threads with instant, shareable screen recordings that healthcare teams can watch on their own time. IT support staff can walk through EHR configurations or system fixes in a two-minute video instead of scheduling a call. Training managers can create reusable onboarding walkthroughs that scale across departments and locations. Every recording is automatically stored in your organization’s BAA-covered cloud workspace, so communication stays fast, visual, and compliant.
See Use CasesEverything Healthcare Teams Need
One secure platform for async video, screen recording, and visual communication.
Screen Recording
Capture your full screen, a specific application window, or a selected region to walk through EHR workflows, system configurations, or policy documents. Every recording is automatically encrypted and stored under your organization's BAA.
Async Video Messaging
Record quick webcam or screen-and-camera videos to explain processes, answer questions, or provide feedback — without scheduling a meeting. Staff can watch on their own time across shifts and time zones.
Secure Sharing
Generate password-protected, expiring links for every recording. Control exactly who can access each video and revoke permissions instantly if a team member's role changes.
Annotations
Draw arrows, highlight areas, and add text overlays to screenshots and recordings to pinpoint exactly what needs attention — whether it's a UI element in your EHR or a step in a compliance checklist.
Compliant Cloud Storage
All content is stored on AWS S3 infrastructure with AES-256 encryption at rest and TLS in transit. Your recordings live in a centralized, BAA-covered workspace that compliance officers can trust.
Team Controls
Administrators can manage user roles, set organization-wide sharing defaults, and maintain audit-ready access logs. Enforce least-privilege access so only authorized staff see sensitive content.
Healthcare Use Cases
See how Zight fits into the workflows your team already uses.
IT Support & Troubleshooting
Healthcare IT teams can record step-by-step fixes for common EHR issues, VPN setup, or device configuration — all under a signed BAA. Staff submit screen recordings of the problem instead of writing vague ticket descriptions, and IT responds with a visual walkthrough instead of scheduling a remote session. The result is faster resolution times and a growing library of reusable, compliant support videos.
Learn MoreStaff Training & Onboarding
Create BAA-compliant training videos that walk new hires through system access, compliance protocols, and departmental workflows. Because recordings are stored securely and accessible on-demand, trainers don't have to repeat the same session for every new cohort. Updates are as simple as recording a new video and replacing the old link — no scheduling, no coordination overhead.
Learn MoreAsync Internal Communication
Replace status meetings and long email chains with short, secure video updates that leadership, department heads, or project managers can share across locations and shifts. A two-minute recording conveys tone and context that text cannot, while Zight's BAA-backed infrastructure ensures that any incidental PHI visible on screen is protected. Teams stay aligned without adding more meetings to already packed calendars.
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