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Why Integrate Zight with Podium?
Improve Customer Engagement
Share visual explanations for clearer communication in customer messages.
Enhance Team Collaboration
Attach annotated visuals to internal discussions for better context and engagement.
Accelerate Issue Resolution
Use quick video walkthroughs instead of lengthy text explanations.
Boost Productivity
Provide instant feedback on customer inquiries, reviews, and transactions.

Upload Zight Captures
Share pre-annotated screenshots, videos, or GIFs created in Zight to highlight key details and make communication clearer.

Share Instantly
Copy the shareable Zight link and paste it into Podium messages or reviews.

Enhance Communication
Provide clear visual instructions for better customer engagement and faster resolutions.
Integration Highlights
Seamless Sharing
Easily paste Zight links into Podium messages and team discussions.
Cloud-Based Storage
No need for large attachments—just accessible links.
Multi-Format Support
Share videos, GIFs, and annotated images effortlessly.
Real-Time Collaboration
Improve customer service with instant visual communication.
Join over 5m+ users today
Get Zight for FreeFrequently Asked Questions
Simply capture your screenshot or video using Zight, copy the shareable link, and paste it into your Podium message.
No extra software is required! Zight works effortlessly with Podium by using shareable links.
Yes! You can highlight key points, add text, and draw directly on your screenshots and videos before sharing.
Zight offers a free plan with core features, while integrations are included in our paid plans. Visit our pricing page for more details.
Absolutely! Your team can view and discuss visuals shared via Podium, making communication more efficient.
The Ultimate Guide to Using Zight with Podium: Boost Customer Engagement with Visual Communication
Podium is built to help local businesses connect with customers via messaging, reviews, and payments. But sometimes a quick text reply isn’t enough to explain, convert, or support effectively. That’s where Zight comes in. By integrating Zight with Podium, you can send personalized videos, annotated screenshots, GIFs, and AI-powered summaries via SMS, chat, or email—turning everyday customer interactions into clear, human moments that build trust and drive action.
In this guide, you’ll learn how Zight enhances the Podium experience by helping teams communicate visually, close faster, and delight more customers.
Why Visual Communication is a Game-Changer in Podium
Texting is fast—but not always clear. With Zight, your team can:
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Record personalized videos to explain services, answer questions, or confirm appointments
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Annotate screenshots to show products, highlight reviews, or clarify steps
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Use GIFs to walk customers through processes like payments or scheduling
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Apply AI Smart Actions to generate summaries, replies, or quick follow-up templates
By sharing Zight content directly in Podium messages, your team adds visual clarity and a human touch—without slowing down the conversation.
Top Use Cases for Zight in Podium Workflows
1. Visual Sales Replies
Send a quick Zight video showing a product, service, or quote walkthrough to increase conversion directly through SMS or webchat.
2. Customer Support Made Easy
Drop a GIF or annotated screenshot into a Podium chat to show how to fix an issue or access a product—no call needed.
3. Reviews & Reputation Management
Send a thank-you video after a great review or visually walk a customer through how to leave one, making the process more personal and frictionless.
4. Payment or Scheduling Help
Use short videos or GIFs to guide customers through online payment, estimate approvals, or booking steps—all directly from your Podium messaging thread.
How to Use Zight with Podium
Step 1: Record your video, screenshot, or GIF using Zight’s desktop app or browser extension.
Step 2: Copy the Zight share link.
Step 3: Paste the link into any Podium SMS, webchat, or email message.
Zight links are mobile-optimized and instantly clickable, making them perfect for fast, clear communication on the go.
FAQ: Zight + Podium
Can I use Zight in SMS and chat messages?
Yes! Zight links work perfectly in Podium’s messaging tools and load fast on mobile devices.
Will customers need to download anything?
Nope. Zight opens in any browser—no login, no download, just instant access.
Can I track engagement with my video?
Absolutely. Zight gives you view notifications so you know when your customer has seen your content.
Is this secure for customer communication?
Yes. Zight includes privacy settings, expiration links, and viewer permissions to keep your content safe and professional.
Pro Tips for Using Zight in Podium
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Create a bank of reusable Zight content for FAQs, how-tos, and service explanations
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Drop short GIFs into scheduling or payment flows to reduce confusion
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Use video intros in review request texts to make your ask feel more personal
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Follow up with visual summaries after complex questions or estimates
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Pair Zight with Podium campaigns to drive action with visuals in your outbound messages
Why Zight + Podium = Better Communication and More Conversions
Podium helps you reach customers quickly. Zight helps you communicate clearly. Together, they create a fast, friendly, and frictionless customer experience—powered by visual clarity and personal connection.
Whether you’re booking appointments, answering product questions, or asking for a review, a quick Zight video or GIF can mean the difference between confusion and conversion.
Final Thoughts
Podium is how you connect. Zight is how you communicate. Combine them, and you’ll create a standout customer experience—one message, one video, one click at a time.
Try Zight for Free and upgrade your Podium communication with visual clarity today.