Inside the Workflow: A Conversation with Sachin Lad, CTO at Zight

Sachin Lad, the Chief Technology Officer at Zight, has a career spanning over 15 years, marked by impressive leadership roles at companies like Citrix, Bank of America, and Sonos. From his early days as a Principal Software Engineer to his current position as a startup advisor and CTO, Sachin has built a solid foundation in…

Scott Smith | October 01, 2024 | 5 min read time

Article Last Updated: October 01, 2024

Inside the Workflow: A Conversation with Sachin Lad, CTO at Zight

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Sachin Lad, the Chief Technology Officer at Zight, has a career spanning over 15 years, marked by impressive leadership roles at companies like Citrix, Bank of America, and Sonos. From his early days as a Principal Software Engineer to his current position as a startup advisor and CTO, Sachin has built a solid foundation in the tech industry. Outside of work, he enjoys playing cricket, beach volleyball, and spending time with his family in Santa Barbara.

Leadership Style: Empowerment and Communication

One of the key takeaways from Sachin’s leadership approach is his emphasis on empowering his teams and fostering open communication. He shared a valuable lesson from his days working at Citrix and Bank of America, where processes and scalability were paramount. These experiences shaped his current approach at Zight, where agility and adaptability are crucial. He believes in giving his team the autonomy to make decisions, remarking, “Empowering the team to make certain decisions allows us to move forward with our product roadmap efficiently.”

In a remote-first company like Zight, communication is crucial. Sachin emphasizes transparency, especially when managing distributed teams. “I encourage team members to ask questions in a public setting, as it fosters knowledge sharing and community learning,” he says, promoting a culture of over-communication to ensure alignment across the board.

What Energizes Him: Building and Innovating

Sachin’s passion for technology is clear when he speaks about his early fascination with gadgets and technology. Growing up in a lower-middle-class family in India, he was inspired by radios, telephones, and television. This early curiosity led him to pursue a career in computer science. “I’ve always been fascinated by how technology connects people across the world. As a kid, my brother and I would take apart radios to see what was inside.”

Today, that same curiosity fuels his enthusiasm for artificial intelligence (AI) and emerging technologies. He finds excitement in how AI is transforming the tech landscape by automating repetitive tasks, analyzing large datasets, and delivering personalized experiences. “AI is fundamentally reshaping how we think about technology and business,” Sachin shared. He is particularly interested in how AI can streamline product development, support use cases, and create new ways to analyze data.

Personal Touch: Family, Cricket, and Coaching

Beyond the professional world, Sachin is very much a family man. Living in Santa Barbara with his wife and children, he enjoys playing beach volleyball and coaching youth sports. His love for cricket, a sport he grew up playing in India, remains strong. When asked about the cultural transition to the U.S., Sachin recalls his first exposure to American football while studying at the University of Alabama. “American football was everywhere in Alabama, and after attending a few games, I started to enjoy it,” he laughed.

Sachin’s humility and grounded nature make him relatable, even as he tackles some of the most complex technological challenges of our time. His ability to balance a demanding professional life with personal interests paints a picture of a well-rounded leader.

Industry Insights: Challenges and Trends

Sachin has witnessed the rapid evolution of technology firsthand, especially in the software development and AI domains. One of the significant challenges he faces as a CTO is balancing long-term goals with short-term demands. “You can’t spend months developing a product, only to find out your customers want something different. Agility is key,” he explains.

AI, in particular, is a game-changer in this regard. Sachin notes that AI allows teams to be more efficient, whether it’s by analyzing user feedback or generating code. “Tools like GitHub Copilot have made it so much easier to create prototypes, write better code, and even perform complex data analysis,” he said.

However, with AI’s rapid advancement, there are also risks. Sachin is cautious about the ethical implications of AI, such as privacy concerns and the potential for misuse. “We’re in an early phase of AI usage, and while the potential is enormous, we need to establish safeguards to prevent unethical applications,” he advises.

The Future of the Industry: AI and Beyond

Looking ahead, Sachin is optimistic about the future of AI and its role in reshaping industries. He believes AI will continue to drive innovation, especially in automating routine tasks and providing personalized experiences at scale. He sees a future where AI’s capabilities are seamlessly integrated into everyday business operations.

However, Sachin also stresses the importance of data quality and ethical considerations as AI becomes more ubiquitous. “The accuracy of AI models relies heavily on the quality of the data they are trained on. Ensuring that data is properly structured and ethically sourced will be critical moving forward,” he predicts.

Personal Philosophy: Empowerment, Humility, and Lifelong Learning

Sachin’s leadership philosophy is rooted in empowering others, maintaining humility, and embracing continuous learning. He encourages his teams to challenge him and each other, fostering a culture of innovation and growth. “I’m not the smartest person in the company, and that’s a good thing,” he shares with a smile. “Being open to different perspectives helps us all grow.”

Sachin also advises young professionals to focus not only on mastering the technical aspects of their work but also on understanding the business side. “As engineers, we sometimes overlook the importance of understanding the business. Knowing what drives revenue and what customers need is just as important as writing great code,” he emphasizes.

Conclusion

Sachin Lad’s journey from a curious young boy in India to the CTO of Zight is a testament to his passion for technology, leadership, and lifelong learning. His ability to balance technical mastery with business acumen, while staying grounded in his personal life, makes him a role model for aspiring tech leaders. As AI and other emerging technologies continue to evolve, Sachin’s insights and leadership will undoubtedly keep him at the forefront of the industry.

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