Today we’re excited to announce that we’ve been again named a 2019 Summer Leader in G2’s Sales Enablement Category (last year we were ranked one of the TopSoftware companies). Zight (formerly CloudApp)’s market-leading customer experience platform topped the rankings in multiple categories in G2’s Summer 2019 Grid Report for Sales Enablement &Screen and Video Capture.
G2 scores products based on reviews gathered from their community, as well as data aggregated from online sources and social networks. With over 630 user reviews from Zight (formerly CloudApp) alone, they apply a unique algorithm to this data to calculate their customer satisfaction scores in real time. After all of the magic behind the scenes, we’ve put together a pretty incredible 4.7 out of 5 rating.
Here are a few great examples of what our customers are saying:
Today, 89% of companies compete on the basis of customer experience – up from just 36% in 2010. But while 80% of companies believe they deliver “super experiences,” only 8% of customers agree. Zight (formerly CloudApp) helps bridge that gap by providing a simple, elegant solution that anyone at your company can use to deliver a better team or customer experience. Rather than sending a long email, send a quick video to answer a question or explain something. Get to the point faster with Zight (formerly CloudApp), and truly provide your customers with the experience that they hope for.
About Zight (formerly CloudApp)
Zight (formerly CloudApp) is a customer experience software that helps enable instant business communication through shareable videos, GIFs, and screenshots. For more information, visit www.getcloudapp.com