Takeaways from Adobe Summit
The Art of Storytelling: Q and A with Kari Byron of Mythbusters
Conversation with Kari Byron on the future of video and storytelling
The Art of Storytelling: Q & A with Steve Barnes
Steve Barnes on the art of storytelling
Video: The Essential Component Of A Good Customer Experience
Video is a key to producing a good customer experience
How to Create a Competitive Analysis for Software Products
Learn how to analyze your competition and create a strategy around them.
How to Design a Multicultural User Experience
Monica Guerrero explores how websites and design change around the world.
5 Powerful Leadership Traits for New Managers
…interact with each other, and how to bring them together. To do this effectively, you should invest in leadership skills. Invest in Your Future, Learn Leadership Skills According to…
10 Ways to Improve Your Customer Service
The key to standing out in any industry lies in improving customer service. While the concept may seem straightforward, mastering it can pose significant challenges. If you dedicate the effort to improving customer service you can yield substantial benefits, improve your bottom line and bolster your reputation in the eyes of consumers. Here are 10 ways to improve customer service in your company today.
Customer Success: What It Is, Why It’s Important, and How to Implement It
Customer Success: What It Is, Why It’s Important, and How to Implement It
Meet the Experience Design Team Behind Adobe XD CC
Get to know the experience design team at XD and learn from their process.
15 Essential Customer Service Skills Every Service Representative Needs
Customer service is the backbone of any business aiming to stand out and improve its bottom line. Yet, it isn’t always as straightforward as it seems. Handling customer interactions requires a special set of skills that we’ll explore in this article. Here are 15 essential customer service skills every customer service representative needs to meet but exceed customer expectations.
How Disney Interactive’s CRM provides an Excellent Customer Experience
Which CRM when you have a big Support organization like Disney Interactive?
