In this insightful conversation, Aaron Woods, an accomplished leader in customer success with experience at companies like LaunchDarkly, Catalyst Software, Datadog, and Fidelity, shared his…
Inside the Workflow with Ben Rosenberg: Insights from the Sr. Director of Customer Support, Enablement, and Community at ChurnZero
In this episode of Inside the Workflow, we dive into a conversation with Ben Rosenberg, the Senior Director of Customer Support, Enablement, and Community at…
Inside the Workflow with Luke Ferrel: Insights from the Global Head of Customer Success at Deel
In this episode of Inside the Workflow, we dive deep into the experiences and insights of Luke Ferrel, Global Head of Customer Success at Deel….
Inside the Workflow with Arturo Suarez Martin: Leadership, AI, and Career Wisdom
Arturo shared his thoughts on leadership, industry challenges, the future of work, and the values that guide his journey. Below, we explore the key takeaways…
Inside the Workflow with Laura Bedoya: Building Customer Support Teams with Heart and Strategy
Laura Bedoya, Senior Technical Support Manager at Vitally.io, joined the Zight Podcast to discuss her journey building the company’s first-ever technical support team for its…
Inside the Workflow with Maranda Dziekonski: The Power of Personal Connections on Leadership and Customer Success
Maranda Dziekonski, a seasoned customer success and operations leader, joined the Zight Podcast to share her insights on scaling teams, navigating leadership transitions, and the…
Inside the Workflow: Navigating Growth and Leadership – A Deep Dive with Colin Nederkoorn, CEO of Customer.io
In a recent podcast, Colin Nederkoorn, Founder and CEO of Customer.io, shared his inspiring journey from sales at a shipping company to building a leading…
Inside the Workflow: Redefining Customer Support Excellence – A Conversation with Romain Rothier of Zendesk
Romain Rothier is a seasoned Principal Platform Architect at Zendesk, where his contributions over the last decade have helped define the way companies approach customer…
