How to Create a JIRA Ticket

Creating tickets in JIRA is a core part of managing tasks and tracking progress in any project. This step-by-step guide shows you how to create a JIRA ticket by selecting the right project and work type, assigning team members, and adding important details. Whether you’re logging a new task, bug, or feature request, this walkthrough will help you get it done quickly and accurately.

Click on + Create

Select the Project

Choose Work Type

For work type, you can either choose asset or initiative.

Enter Summary

Summary also means the title of the ticket.

Select Parent and Add Description (If Applicable)

Select an Assignee

Ticket Creation Confirmation

Next step: Zight + Jira

FAQ

Frequently Asked Questions

Do I have to fill in the parent and description fields when creating a ticket?

No. The guide marks that step "if applicable" — set a parent and add a description only when the ticket sits under a larger piece of work. The summary, which acts as the ticket's title, is the one field not to skip.

What do I need before I can create a ticket in Jira?

Access to a Jira project. The first thing the flow asks for after you click + Create is which project the ticket belongs to, so you need at least one to select.

Can I show a bug in the ticket instead of writing a long description?

Yes — record it with Zight and paste the share link into the description field. Share links play in any browser and the viewer doesn't need an account, so reviewers see the bug instead of reading about it.