TakeOff shares how they use CloudApp internally
How TakeOff is leveraging CloudApp for effective communication and collaboration
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8 Reasons to Consider a Customer Support Role
…new customers, upgrading customers from one product to another, and troubleshooting product-related problems. In a nutshell, customer support makes sure customers get the value they pay for. Referring back to…
How To Build Long Term Relationships With Your Customers
Learn how you can build long-term customer relationships with your clients.
7 Crises Your Business Could Encounter
Learn to protect your business from unexpected events
8 De-Escalation Techniques For Customer Service Reps
Learn to handle unhappy customers effectively.
What is the Cordova Framework?
A crash course of the inner workings of Cordova Framework.
Cultivating Remote Culture with Video Messaging
Building a company culture is possible while remote. Here’s how:
Talking with Karl Isaac, Former Head of Brand at Adobe and eBay
Karl Isaac talks brand building and customer support.
Talking with Kat Kennedy, CXO of Degreed
Kat Kennedy talks visual communication and the future of work.
Talking with Kyle York, CEO of York IE
Kyle York talks building digital relationships and investments.
Talking with Scott Morris, VP of Marketing at Zendesk
Scott Morris talks leading a team and customer satisfaction.
Talking with Caro Griffin, VP of Ops at Tech Ladies
Caro Griffin talks remote work.
